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94 results found on your search for

Customer Service Representative jobs in Aurora, IL

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Sponsored Job  
Macquarie Group. - Chicago, IL
Group: Commodities and Global Markets Division: Futures Recruiter: Sophie Miller Chatfield Take the next step in your professional journey and be part of the growth of the dynamic revenue generating trading team within our Futures division as a client services representative. Join a global organization and put your 1-3 years of ..


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Brunswick Corporation - Vernon Hills, IL
It is our people behind life’s passions who will make the big difference. If you are interested in becoming part of a company that delivers market leading products, driving your own career and working with brands committed to active lifestyles, then you’ve found your fit. Have what it takes? Join us. ..


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Baxter. - Gurnee, IL
Member Service Representative','18000HV7','!*!  Perform all member service related functions in a timely and accurate basis.  To effectively consult with members and prospective members on credit union products and services, and understand the importance of providing financial well-being solutions to all our members. 1. Proficient in processing consumer loans from application to close ..


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Client Service Representative
Aurora, IL
Job Description: Financial Center Client Service Representative I s FC CSR I are responsible for providing a positive customer experience that leads to improved satisfaction and sales. FC CSR I s process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customers’ needs ..

Last verified - 0 day(s) 18 hour(s) ago



Technical Customer Support Representative Job
Batavia, IL
Job Summary The Technical Customer Service Rep. provides company dealers, customers and employees with technical assistance related to parts and materials.  Responsibilities include updating and supplying current parts information, as well as providing accurate problem-solving resources as requested.  Maintenance of accurate records and conformance to company reporting policies and procedures are ..

Last verified - 1 day(s) 0 hour(s) ago



Sales Associate - Customer Service Representative
Naperville, IL
Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, ..

Last verified - 0 day(s) 22 hour(s) ago



HomeStore Customer Service Representative
Geneva, IL
Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company-Join The #1 Furniture Brand **MEMBERS ONLY**SIGN UP NOW*** is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 ..

Last verified - 0 day(s) 11 hour(s) ago



HomeStore Customer Service Representative
Naperville, IL
Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company-Join The #1 Furniture Brand **MEMBERS ONLY**SIGN UP NOW*** is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 ..

Last verified - 0 day(s) 11 hour(s) ago


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Customer Service Representative (2808A)
Naperville, IL
Title: Customer Service Representative Department: Customer Service Operations About This Role: The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email. We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. We are looking for customer service champions – teammates who deliver a stellar customer experience on every call they take. Job Classification This is a full-time, non-exempt position Job Summary Actively listen and respond to phone calls and emails from customers Develop and maintain positive customer relations required to ensure superior customer satisfaction Remain on the queue and address all requests Maintain open communication with Affiliates in a manner that adheres to all contracts and agreed upon Scope of Work Use training and resources to help customers achieve resolution Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Enter all information into our database and ensure consistency and accuracy Manage the scheduling and completion of all services assigned by customers Transfers calls to the appropriate personnel Job Duties Identifies and responds to customer’s needs based on defined procedures with a goal of first call resolution Use effective and clear communication skills to provide resolution to customers Escalates calls to supervisor, escalations team, or other support areas when necessary and appropriate Resolves problems by clarifying issues and researching alternative solutions Document calls using proprietary software and other systems Responsible for achieving goals (quality, first call resolution, adherence, customer satisfaction, etc.) and contributing to team goals as outlined by the management team Develop a comprehensive knowledge of company policies, procedures, and services to provide customers with fast and accurate information Perform other duties as assigned Shift flexibility may be required Key Competencies Strong written and verbal communication skills Customer/client orientation Problem-solving skills Proficient on a PC and with various software programs (MS Office) Strong web browsing knowledge required Ability to thrive in a fun and fast paced environment Passion for customer service Experience and Education Requires a high school diploma or GED 0 to 2 years of experience. Previous customer service experience a plus Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice. SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law. This position is not eligible for visa sponsorship. #Indeed #zip ..

Last verified - 0 day(s) 18 hour(s) ago



Customer Service Representative (2944)
Naperville, IL
Title: Customer Service Representative Department: Customer Service Operations About This Role: The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email. We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. We are looking for customer service champions – teammates who deliver a stellar customer experience on every call they take. Job Classification This is a full-time, non-exempt position Shift Ranges: Tuesday--Saturday or Sunday--Thursday; an 8hr shift between 11AM--11PM Job Summary Actively listen and respond to phone calls and emails from customers Develop and maintain positive customer relations required to ensure superior customer satisfaction Remain on the queue and address all requests Maintain open communication with Affiliates in a manner that adheres to all contracts and agreed upon Scope of Work Use training and resources to help customers achieve resolution Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Enter all information into our database and ensure consistency and accuracy Manage the scheduling and completion of all services assigned by customers Transfers calls to the appropriate personnel Job Duties Identifies and responds to customer’s needs based on defined procedures with a goal of first call resolution Use effective and clear communication skills to provide resolution to customers Escalates calls to supervisor, escalations team, or other support areas when necessary and appropriate Resolves problems by clarifying issues and researching alternative solutions Document calls using proprietary software and other systems Responsible for achieving goals (quality, first call resolution, adherence, customer satisfaction, etc.) and contributing to team goals as outlined by the management team Develop a comprehensive knowledge of company policies, procedures, and services to provide customers with fast and accurate information Perform other duties as assigned Shift flexibility may be required Key Competencies Strong written and verbal communication skills Customer/client orientation Problem-solving skills Proficient on a PC and with various software programs (MS Office) Strong web browsing knowledge required Ability to thrive in a fun and fast paced environment Passion for customer service Experience and Education Requires a high school diploma or GED, some college preferred 0 to 2 years of experience. Previous customer service experience a plus (retail, hostess, etc.) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice. SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law. This position is not eligible for visa sponsorship. #Indeed ..

Last verified - 0 day(s) 18 hour(s) ago



Customer Account Representative
West Chicago, IL
Title : Customer Account Representative Category : Retail Stores Street ... : WEST CHICAGO State : IL Zip : 60185-3765 Organization : ... it to be. Customer Account Representative The role of Customer Account ... The role of Customer Account Representative can mean different things at ... what being a..

Last verified - 0 day(s) 20 hour(s) ago



Customer Service Representative
Yorkville, IL
Job Description Founded in 2003, Boombah Incorporated is a premier designer and manufacturer of sporting goods and apparel. We have experienced tremendous growth over the past 15 years and are looking for a few more " All Stars " to join our Customer Care team! Our corporate headquarters is a 265,000 ..

Last verified - 0 day(s) 21 hour(s) ago



Client Service Representative I
Winfield, IL
CIOX Health is currently seeking qualified professionals for a Client Service Specialist to process medical records requests at a local facility. Purpose This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers ..

Last verified - 0 day(s) 9 hour(s) ago


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