Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Nurse Practitioner

example: Cleveland, OH or 44101

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Customer Service Manager

The duties of customer service managers include recruiting, training, and managing a team of customer service executives; handling customer service issues; analyzing customer base demographics and reporting pertinent findings; maintaining and updating customer service policy manuals and ensuring that policies are followed; and coordinating with sales managers and logistics managers. Customer service managers also work to ensure that customers\' requests are responded to quickly and efficiently. In addition, they ensure the communication of promotional offers and benefits to regular and premium customers. Customer service managers may also be referred to as assistant customer service managers, senior customer service managers, marketing managers, marketing and customer service managers, or lead customer service executives.

Applicants for customer service manager positions should have bachelor\'s degrees, preferably in marketing or sales. Several years of experience in a customer service role may be expected. Experience managing or designing a brand management, customer loyalty, or customer retention program may be an asset.

Search related to:

Customer Support Engineer
Administrative Customer Service
Bank Teller
Customer Service Account Manager
Customer Service Administrator
Customer Service Assistant
Customer Service Associate
Customer Service Coordinator
Customer Service Director
Customer Service Executive
Customer Service Management
Customer Service Officer
Customer Service Specialist
Customer Service Supervisor
Customer Support Engineer
Operations Customer Service

Related Jobs 567 matches

  • Assistant Manager, Customer Service and Operations, Winners, Gatineau
    Assistant Manager, Customer Service and Operations, Winners, GatineauApply now » Apply now Start apply with LinkedIn Start apply with Facebook Start apply with Xing Apply Now Start Please wait... Date:Dec 22, 2017 Location:Gatineau, QC, CA Company:TJX Companies, Inc. Are you ready to explore career opportunities at TJX Canada and join..

  • Customer Service Manager Shanghai Hongqiao The Hub Sub-Branch HSBC China
    Shanghai, Shanghai, China
    Customer Service Manager Shanghai Hongqiao The Hub Sub-Branch HSBC China','0000AB9N','!*!Retail Banking and Wealth Management   Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets..

  • Manager Customer Service Center
    Woodbridge, VA
    Manager Customer Service Center in Woodbridge Virginia **MEMBERS ONLY**SIGN UP NOW*** brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across..

  • Customer Service Team Manager - Newcastle & Gosford
    Customer Service Team Manager - Newcastle & Gosford','00005VGZ','!*! Ongoing full time Newcastle & Gosford locations Salary Grade 7/8. Maximum package $113,465   NSW Fair Trading is a great place to work. We are the preeminent consumer protection regulator in NSW and offer staff opportunities to learn, develop and enjoy a challenging,..

  • Customer Service Manager
    Rocklin, CA
    Customer Service Manager','226517','!*!GENERAL SUMMARY:  The Manager of Customer Service is responsible for leading a team of Customer Service Supervisors to provide exceptional customer service. The Manager role requires the delivery of results through creative problem solving, effective decision quality, cross site and cross department collaboration, a strong customer focus, organized..

Costumer Service Manager Jobs Video

Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives

Browse Jobs  |   Search Jobs by Industry  |   Our Sites