Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Quality Engineer

example: Mountain View, CA or 94035

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Customer Service Manager

The duties of customer service managers include recruiting, training, and managing a team of customer service executives; handling customer service issues; analyzing customer base demographics and reporting pertinent findings; maintaining and updating customer service policy manuals and ensuring that policies are followed; and coordinating with sales managers and logistics managers. Customer service managers also work to ensure that customers\' requests are responded to quickly and efficiently. In addition, they ensure the communication of promotional offers and benefits to regular and premium customers. Customer service managers may also be referred to as assistant customer service managers, senior customer service managers, marketing managers, marketing and customer service managers, or lead customer service executives.

Applicants for customer service manager positions should have bachelor\'s degrees, preferably in marketing or sales. Several years of experience in a customer service role may be expected. Experience managing or designing a brand management, customer loyalty, or customer retention program may be an asset.

Search related to:

Customer Support Engineer
Administrative Customer Service
Bank Teller
Customer Service Account Manager
Customer Service Administrator
Customer Service Assistant
Customer Service Associate
Customer Service Coordinator
Customer Service Director
Customer Service Executive
Customer Service Management
Customer Service Officer
Customer Service Specialist
Customer Service Supervisor
Customer Support Engineer
Operations Customer Service

Related Jobs 243 matches

  • Customer Service Manager
    ":"text","ActualValueFromSolar":null},{"QuestionName":"Position Summary","AnswerValue":"A Customer Service Manager co-ordinates the checkout area in the store, supports Front-End associates, and resolves Customer complaints.","VerityZone":"formtext2","QuestionType":"textarea","ActualValueFromSolar":null},{"QuestionName":"Position Responsibilities","AnswerValue":"• Practicing the 3 meter Rule. • Ensuring compliance with the Company\u0027s procedures regarding Customer Satisfaction Cards (CSC\u0027s) and Competition Ads. • Providing a friendly work environment for Associates and Customers...



  • Customer Service Manager
    ":"text","ActualValueFromSolar":null},{"QuestionName":"Position Summary","AnswerValue":"A Customer Service Manager co-ordinates the checkout area in the store, supports Front-End associates, and resolves Customer complaints.","VerityZone":"formtext2","QuestionType":"textarea","ActualValueFromSolar":null},{"QuestionName":"Position Responsibilities","AnswerValue":"• Practicing the 3 meter Rule. • Ensuring compliance with the Company\u0027s procedures regarding Customer Satisfaction Cards (CSC\u0027s) and Competition Ads. • Providing a friendly work environment for Associates and Customers...



  • Customer Service Manager
    ":"text","ActualValueFromSolar":null},{"QuestionName":"Position Summary","AnswerValue":"A Customer Service Manager co-ordinates the checkout area in the store, supports Front-End associates, and resolves Customer complaints.","VerityZone":"formtext2","QuestionType":"textarea","ActualValueFromSolar":null},{"QuestionName":"Position Responsibilities","AnswerValue":"• Practicing the 3 meter Rule. • Ensuring compliance with the Company\u0027s procedures regarding Customer Satisfaction Cards (CSC\u0027s) and Competition Ads. • Providing a friendly work environment for Associates and Customers...



  • Customer Service Manager
    Henderson, NV
    Company Name: Smith's Food and Drug Position Type: Employee FLSA Status: Non-Exempt     POSITION SUMMARY: Create an outstanding customer experience through exceptional service and direct and supervise all functions, duties, and activities of the front-end. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer..



  • Customer Service Office Manager
    Customer Service Office Manager Specific Location Edinburgh Division East Scotland Hours of Work 8.45am to 5.00pm, Monday to Friday Brand Barratt David Wilson Contract Type Full-time Closing Date 30 September 2018 Related Positions Related Positions No other similar positions Customer Service Office Manager The Customer Care team, making sure home..




Costumer Service Manager Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites