Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Civil Engineer

example: Sacramento, CA or 94203

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Customer Contact Center

Work at a customer contact center involves considerable interaction with customers, which may include routine questions and requests or specific questions about specialized services. In most customer contact center jobs, the representatives are expected to follow up with the customer until a query is answered or an issue resolved.
For instance, some customer contact center jobs involve helping people select a product or service that best suits their needs. The customer contact center representatives are also expected to maintain records of transactions and update databases. However, job responsibilities differ depending on the industry the customer contact center deals with.
Since on-the-job training is an integral part of a customer contact center, telephone calls may be taped and reviewed by supervisors in order to ensure that company policies and procedures are being followed and to mark out the specific areas of improvement the representative needs to be trained on.
A customer contact center job requires excellent communication and persuasion skills. Creative problem solving skills and experience working in fast-paced work environment are a plus. Proficiency with Windows-based applications and a college degree also offer an advantage.

Search related to:

Call Center Lead
Call Center Solution
Call Center Trainer
Client Service
Contact Center
Customer Care
Customer Service
Customer Service Representative
Inside Sales
Part Time Call Center
Telemarketing

Related Jobs 7 matches

  • Call Center Associate I - Customer Contact Center (Part-Time/Temporary) Job
    Eau Claire, WI
    Location(s): WI - Eau Claire   Do you want to start your career at a leading energy company with lots of room to grow? If you're ready to work hard in an environment where you'll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at..



  • Call Center Associate I - Customer Contact Center (Full-time) Job
    Eau Claire, WI
    Location(s): WI - Eau Claire   Do you want to start your career at a leading energy company with lots of room to grow? If you’re ready to work hard in an environment where you’ll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at..



  • Customer Contact Center Supervisor
    Dayton, OH
    DAYTON LAMINA™ is the world-wide industry leader in the production of catalog and special punches, die components, die details, punch blanks and metalstamping tools with factories in the U.S. (OH, IN, MI, WI), Canada, Mexico, Portugal, Czech Republic, Japan and China (majority-owned joint ventures). Our full line of tooling includes..



  • Customer Care Specialist - Specialty Benefits Division Contact Center - #220295
    Des Moines, IA
    Handle inbound contacts pertaining to benefits, eligibility and claim status from internal and/or external customers applying advanced skills and procedures to provide a high level of value and service. Customers include, but not limited to providers, members, employers, employees, agents and 3rd parties. Qualifications: Associates degree or equivalent and 1..



  • Contact Center Specialist-(Customer Service)-Medical Group Call Center-Full-Time (Day)
    York, PA
    General Summary: Under the general supervision of the Supervisor-Contact Center and the Manager-WSH Access, performs a variety of support functions including, but not limited to, registration and scheduling, telephone management, interviewing patients, insurance/ billing and record management, interviewing and general phone call intake. Full-Time-Day Shift- Multiple schedules available! Schedules are..




Customer Contact Center Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites