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Quality Management Director - Carilion Rockbridge Community Hospital
Lexington, VA

JOB SUMMARY

Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at **MEMBERS ONLY**SIGN UP NOW***, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions. The Director assures that the Clinical Effectiveness corporate functions are carried out on a local level in such a manner as to appropriately support systemness and standardization. The Director serves as a member of the hospital's senior administrative team, participating in the establishment of hospital- and organization-wide goals and objectives, and development of strategic plans for achieving those goals and objectives.  The Director leads &/or participates on organization-wide interdisciplinary teams and committees. 

Oversees and directs, with management of respective services, the operations of the hospital's Quality Management, Utilization Review, Safety, Risk Management, Medical Staff Services, Social Work Services, Infection Control, Employee Health, Chaplaincy and Volunteer Services departments.  Together with local Clinical Effectiveness management team, is responsible for conducting recruitment, hiring, orientation, coaching and disciplinary action in accordance with **MEMBERS ONLY**SIGN UP NOW*** policies.  Assumes fiscal responsibility for department, including budget development, monitoring, and implementation of cost-containment measures as indicated and appropriate. Collaborates with **MEMBERS ONLY**SIGN UP NOW*** services (home health, private duty and hospice) in planning for and providing those services as they relate to hospital and the service area.  Assures good communication and coordination of those services with other services in the hospital service area.

Twenty-four hour accountability for human resources management, operational management, patient care management and financial management.  Communicates regularly with management and administrative personnel within Carilion organization and with physicians.  Planning and execution is driven by **MEMBERS ONLY**SIGN UP NOW*** strategies, with accountability for achievement of regional and facility goals & objectives.  Performs work duties primarily in a normal office environment.  Frequent travel among **MEMBERS ONLY**SIGN UP NOW*** affiliates is required.Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.

MINIMUM QUALIFICATIONS
EDUCATION:  Bachelor's degree required.  Master's degree preferred.

EXPERIENCE:  Minimum 3 years management/leadership experience in hospital or health services setting, demonstrating increased and/or diversified responsibility for related services.

LICENSE/ CERTIFICATION: Clinical license preferred.

OTHER MINIMUM QUALIFICATIONS:  Must satisfactorily complete orientation processes for **MEMBERS ONLY**SIGN UP NOW*** and for Director, Clinical Effectiveness position.  Must display positive leadership skills, interpersonal & oral communication skills, and written communication skills.  Must work well with all members of the hospital team, including employees, managers, administrators and physicians.  Must understand dynamics of, and be able to work effectively within a "matrix" management environment.  Must possess analytic business skills, integrity as a team player; be courteous; have ability to resolve complaints/problems; and display a customer-focused philosophy of service.  Must demonstrate skills in operational and human resources management.

OUR VALUES
Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what's right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

REQUISITION NUMBER: 117517 
EMPLOYMENT STATUS: Full time 
LOCATION: CRBH -Carilion Rockbridge Community Hospital 
SHIFT: Day 
SHIFT DETAILS: Mostly Monday - Friday with 24/7 accountability
RECRUITER: DANA E JOHNSON 
RECRUITER PHONE: **MEMBERS ONLY**SIGN UP NOW*** 
RECRUITER EMAIL: **MEMBERS ONLY**SIGN UP NOW***
FOR MORE INFORMATION, CONTACT THE HR SERVICE CENTER AT **MEMBERS ONLY**SIGN UP NOW***.

THIS IS **MEMBERS ONLY**SIGN UP NOW*** ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. MAKE YOUR TOMORROW WITH US.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

**MEMBERS ONLY**SIGN UP NOW*** is a drug-free workplace.

 






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