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MANAGER NURSING RN - HHH HOME HEALTH
Newport Beach, CA PRIMARY DUTIES AND RESPONSIBILITIES The Manager of Nursing oversees the overall operations of a given specialty area or unit. This includes responsibility for patient care and safety, fiscal performance, staff performance, and productivity. It also includes assisting in managing quality improvement or safety initiatives, providing staff education, and ensuring staff follow policy and regulatory standards. The role develops and modifies procedures to run unit optimally. Responsible for continual improvement of patient care and prevention of harm. Focusses on continually enhancing patient outcomes and improving care. May provide direct patient care as needed. The Manager of Nursing serves as a leader and mentor to staff and promotes professional growth and development. This role creates a collaborative environment conducive to sharing ideas and opinions. In conjunction with the Department Director, the Manager of Nursing develops the vision and goals for the unit, cascades those goals to staff, and assists the department in accomplishing them. As many areas operate 24/7 this role requires meetings and rounding outside of normal business hours including evenings/nights and/or weekends. Performs other duties as assigned. JOB KNOWLEDGE, SKILLS, AND COMPETENCIES ADAPTABILITY -Accommodates and adapts to change as environmental, organizational, workload, task, direction and other conditions change in a constructive and positive manner. CONFLICT RESOLUTION - Manages conflict, disagreement and discord among and between staff and work units, while recognizing and addressing sensitivities and stakeholder needs. DIVERSITY - Demonstrates ability to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives. TECHNOLOGY & EQUIPMENT SKILLS- Maintains knowledge of technology, tools, equipment and other devices in work area. Demonstrates competence in technology skills required for the role, as well as ability to learn and master new skills. For clinical position this includes equipment and devices pertinent to treatment, procedures and practice. INFECTION CONTROL -Follows all policies and procedures in place within the department and organization to minimize the risk of spreading infections. INTERPERSONAL SKILLS -Listens to and understands what others are saying. Establishes effective working relationships with others, contributing to a climate of mutual respect and cooperation. Uses language to the situation. Demonstrates sensitivity and tact, understanding own effect on the motivation, attitudes and actions of others. Makes favorable first impressions. JOB KNOWLEDGE -Demonstrates full knowledge and understanding of concepts and procedures needed to be successful in the role, including knowledge of applicable department, organization and external rules and regulations impacting day to day processes. For clinical positions, this includes clinical procedures required by department and unit, as demonstrated by unit-based competency testing. OPERATIONAL MANAGEMENT -Effectively manages people, resources, deliverables, budgets, general administration and other components of day-to-day management of functional unit or department. ORAL/WRITTEN COMMUNICATION - Ability to speak and write effectively, demonstrates fundamental command of language, communicates well using all mediums. PATIENT SAFETY -Embraces the principle of keeping patients safe by following safety policies and procedures, treating people with respect, and speaking up in Patient Safety related situations. TRAVEL - Position may require local travel between various Organization locations BEHAVIORAL COMPETENCIES TRUST & ACCOUNTABILITY Demonstrates honest and ethical behavior. Takes responsibility for both words and actions. Acts with integrity. Maintains patient confidentiality. BUSINESS ACUMEN USES RESOURCES, EQUIPMENT AND FINANCES APPROPRIATELY. DEMONSTRATES THE FUNCTIONAL AND TECHNICAL SKILLS TO DO THE JOB EFFECTIVELY. WILLING AND ACTIVELY SHARES HIS/HER KNOWLEDGE WITH OTHERS. ACCEPTS CHANGES AND ADAPTS TO NEW SITUATIONS AND RESPONSIBILITIES. CUSTOMER SATISFACTION Delivers superior customer service consistent with the **MEMBERS ONLY**SIGN UP NOW*** Experience. Displays a professional image. Demonstrates tact, diplomacy and understanding when dealing with difficult situations. Listens and asks questions in order to understand patient and customer needs. Builds relationships with internal customers and employees. Admits mistakes and takes service recovery to steps to ensure any issues or problems are quickly addressed. Ensures that all information and services provided are safe, accurate, and available in a timely manner and meet regulatory requirements. INNOVATION Brings forth creative ideas (one's own or others) to address patient, physician, customer, and community needs. Looks for creative or new ways to improve efficiencies and reduce costs. Adopts new processes, techniques and methods. Stays current with technologies and advances in his/her area, department and/or field. INSPIRING LEADER & COACH Fosters energy, enthusiasm, commitment, and an environment where people want to excel. Demonstrates respect for diversity in people, ideas, and backgrounds. Aligns actions with **MEMBERS ONLY**SIGN UP NOW***'s Mission, Vision, and Values. Maintains positive relationships with **MEMBERS ONLY**SIGN UP NOW***'s physician partners and practices mutual respect between hospital staff and our physician partners. Provides feedback in a way that facilitates improvement and growth. Delegates responsibilities to build team capability and manage workload. Is someone people like working WITH and FOR. TALENT DEVELOPMENT Selects and grows talented individuals. Empowers others with the authority they need to be successful. Identifies and supports developmental initiatives and opportunities. Takes time to mentor and support direct reports. Recognizes and rewards people for excellent performance. STRATEGIC AGILITY Anticipates future trends and consequences. Provides clear direction to his/her team. Works through formal and informal channels to get things done. Accurately anticipates and addresses both potential threats and potential opportunities that may impact the department/function's success. Accepts change and adapts to new situations and responsibilities. EDUCATION AND EXPERIENCE Nursing Managers at Magnet Facilities only are required to have a Bachelor of Science in Nursing (BSN). Bachelor of Science (BSN) and Masters of Science in Nursing (MSN) preferred. Five (5) years of acute nursing experience, preferably in specialty area, and two (2) years of nursing leadership experience required. HOME HEALTH ONLY - unless the individual has been previously approved for such employment by a program flexibility issued for the individual's current position at the home health agency prior to April 1, 1995. Experience in Kronos, Optilink, and Microsoft Suite preferred. Additionally, department specific requirements are as follows: ACUTE REHABILITATION CENTER: Minimum of three (3) years of experience in an acute rehabilitation setting required. HOME HEALTH: Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. HOSPICE: Understands hospice philosophy and issues of death/dying. Understands principles of pain/symptom management. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. MAIN OPERATING ROOM: Minimum of two years of Operating Room experience in clinical service line required. RADIOLOGY: Active participation in a professional nursing organization (i.e. ARIN) preferred. LICENSES Current licensure as a Registered Nurse in the State of California. CERTIFICATIONS All Nursing Managers are required to have a BLS issued from the American Heart Association (AHA) certification required. Additionally, department specific requirements are as follows: ACUTE REHABILITATION CENTER: Certified Rehabilitation Registered Nurse (CRRN) required. HEART AND VASCULAR INSTITUTE (HVI): ACLS required. **MEMBERS ONLY**SIGN UP NOW*** ORTHOPEDIC INSTITUTE: CNOR preferred. OPERATING ROOM: CNOR preferred. PACU: ACLS and PALS required. ASPAN Certification preferred. PULMONARY AND ONCOLOGY: Chemotherapy/Biotherapy Provider Card preferred. ANCC Certification (i.e. ONC, PCCN, CMSRN) preferred. RADIOLOGY: ACLS required. Certified Radiology Nurse (CRN) preferred. WOMEN'S COE: ACLS, NRP and Advanced fetal monitoring required. |
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