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Floral Department Manager Back-up
Topeka, KS Company Name: Dillons Position Type: Employee FLSA Status: Non-Exempt Position Summary: Assist Floral Hub Manager in implementing all company and division policies to achieve maximum sales and profits in the Floral department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: * Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company policies. * Be perceptive and handle customer complaints. * Responsible for receiving, processing, and producing Florist Transworld Delivery orders for delivery * Coach and train on pricing, price marking, rotation, stocking, insuring the proper emphasis on customer courtesy and productivity. * Provide active support of our Customer 1st culture. * Assist Department Manager in planning, organizing, directing and controlling the activities of the Floral Department. * Order properly to maintain adequate stock and supplies and guard against waste and pilferage. * Maintain effective and good house cleaning in all areas * Promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner. * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: * Willing to work weekends and holidays. * Effective written and verbal communication skills. * Ability to make intelligent decisions quickly. * Strong Florist Transworld Delivery computer and organizational skills. * Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. * Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. * Understanding of all key components of department operations. * Working knowledge of floral arrangement and care of plants and cut flowers. * Adept at communication with employees, customers, and supervision. Desired Previous Job Experience: * Past work record reflects dependability and integrity. * Prior Floral experience. * Supervisory skills. Education Level: None Required Certifications/Licenses: None Position Type: Full-Time Shift(s): Day; Evening; Overnight Regions: Midwest States: Kansas Keywords: Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At **MEMBERS ONLY**SIGN UP NOW***, we are Fresh for Everyone(tm) and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with **MEMBERS ONLY**SIGN UP NOW*** and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: KS || Topeka || 5311 Sw 22Nd Place || 66614 || Dillons || [[mfield2]] || Customer Service || Employee || Non-Exempt || Full-Time || None |
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