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Jewelry DC Asset Protection Specialist
Portland, OR Company Name: Fred Meyer and Littman Jewelers Position Type: Employee FLSA Status: Non-exempt POSITION SUMMARY: Develop and maintain Asset Protection (AP) programs related to the jewelry distribution center. Maintain close working relationships with main office campus security and Kroger Central Alarm Control (KCAC). Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. ESSENTIAL JOB FUNCTIONS: *Model Customer 1st behavior and deliver and encourage other associates to deliver excellent customer service *Maintain scheduling for complete monitoring coverage during distribution center (DC) work hours *Maintain access control and monitor traffic in and out of the distribution center facility *Respond to individuals presenting security concerns *Operate all monitoring and screening equipment in the jewelry security area *Answer asset protection-related phone calls *Participate in DC inventory process and assist in investigation of shortages *Investigate shipping discrepancies to or from the distribution facility *File insurance claims and shipping claims *Review and assign AP incident reports, input cases into the Loss Prevention Management System (LPMS) *Investigate security-related issues and concerns, including resolution and follow-up *Perform weekly cleaning of man-trap area *Provide back-up support for jewelry AP service coordinator *Perform all other projects/tasks as assigned *Maintain flexibility to work any shift including nights, weekends and holidays *Must be able to perform the essential functions of this position with or without reasonable accommodation MINIMUM POSITION QUALIFICATIONS & EDUCATION: *High school diploma or general education degree (GED) plus 2 years security/loss prevention experience or a combination of relevant education and experience *Ability to work in a fast-paced environment *Ability to maintain confidentiality *Accuracy/attention to detail *Ability to organize/prioritize variety of tasks/projects *Familiarity with asset protection terms and processes *Proficiency with Microsoft Office programs and CCTV DESIRED PREVIOUS JOB EXPERIENCE: *Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure *Bachelor's degree in criminal justice *Retail security experience *Distribution center security experience *Law enforcement experience Education Level: High School Diploma/ GED Required Required Certifications/Licenses: None Position Type: Full-Time Shift(s): [[mfield4]] Regions: West States: Oregon; Washington Keywords: Customer Service, Asset Protection, Security, Full time Jobs at Fred Meyer Jewelers: Based in Portland, Oregon with over 325 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, Regionals Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce, real estate development and administrative support. We are always searching for individuals who share our vision of: turning life's occasions into celebrations with a timeless gift of fine jewelry. If you want to help make fine jewelry as relevant, exciting and accessible to as many people possible every day, you have found a home and the right opportunity with Fred Meyer Jewelers. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At **MEMBERS ONLY**SIGN UP NOW***, we are Fresh for Everyone(tm) and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with **MEMBERS ONLY**SIGN UP NOW*** and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: OR || Portland || 3800 S.E. 22Nd Ave. || 97202 || Fred Meyer and Littman Jewelers || None || Jewelry; Customer Service; Retail Operations || Employee || Non-Exempt || Full-Time || None |
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