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General Merchandise Department Manager
Topeka, KS Company Name: Dillons Position Type: Employee FLSA Status: Non-Exempt Position Summary: Plan, organize, train, and direct General Merchandise Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: * Organize work; train, and schedule employees to consistently provide customers with prompt, courteous service. * Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, and questions. * Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and proper accounting of product received and balance on hand. * Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. * Coach and train on effective, productive merchandising techniques, customer services, product presentation, and promotional activities. * Provide input on department budgets, goals, and results and maximize department and store sales and profits. * Communicate and interact with employees and customers to provide a positive impression. * Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Maintain floor, shelf and general merchandise areas clean and up to sanitary standards. * Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions. * Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner. * Demonstrate aptitude to manage people and organize workloads. * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: * Willing to work weekends and holidays. * Understand all key components of department operations. * Knowledge of applicable laws and regulations related to employment practices, safety. * Qualified and able to operate power machinery and work with various job tools. * Ability to make intelligent decisions quickly. * Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. * Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. Desired Previous Job Experience: * Grocery retail work experience and/or backup manager experience. * Past work record reflects dependability and integrity. Education Level: None Required Certifications/Licenses: None Position Type: Full-Time Shift(s): Day; Evening; Overnight Regions: Midwest States: Kansas Keywords: Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At **MEMBERS ONLY**SIGN UP NOW***, we are Fresh for Everyone(tm) and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with **MEMBERS ONLY**SIGN UP NOW*** and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: KS || Topeka || 4015 Sw 10Th Ave || 66604 || Dillons || [[mfield2]] || Customer Service || Employee || Non-Exempt || Full-Time || None |
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