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Stores Facilities Coordinator
Columbus, OH Job Description Manage the coordination and execution of store maintenance in all stores. Communicate work order status to field and vendor partners while service as an initial escalation point. Collaborate with cross-functional and external partners to ensure stores are receiving the best service at the best cost. *Ensure all maintenance calls are address and completed successfully utilizing technical knowledge of applicable trades and layout of stores *Monitor work orders, follow up on missed ETAs, and manage quotes and invoices electronically via web-based data management system *Initiate work orders and/or purchase orders as needed with service providers and communicate work progress and completion with individual store locations. *Review and approve vendor quotes while adhering to a budget *Work with landlords and property management staff to resolve issues that fall under their responsibility (i.e. roof leaks). *Continually review vendor base and provide feedback on interaction and service level *Develop and maintain effective working relationships with internal and external business partners. *Responsible for addressing and resolving escalation calls from field *Ensure work orders are completed on a timely basis *Assist with managing/meeting department budget *Assist with miscellaneous department projects as needed. Job Requirements *Education: College graduate or technical college graduate or equivalent skills *Experience: 1-3 years technical or maintenance/construction experience *Strong organizational skills *Strong MS Office skills; specifically Excel *Strong verbal and written communication skills *Ability to analyze situations and solve problems *Ability to handle multiple projects effectively *Strong attention to detail *Knowledge or experience in any construction/maintenance trades (electrical, HVAC, plumbing, doors, locks, etc.) is preferred *Experience managing work orders in Service Channel, FM Pilot or similar systems is a plus |
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