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Customer Service Supervisor
Norcross, GA REQUISITION NUMBER: 113854 JOB DESCRIPTION Cintas is seeking a Customer Service Supervisor to increase our "Customer Service Index" by ensuring high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact and overseeing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training and supervising our Customer Service Representatives; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns. SKILLS/QUALIFICATIONS Required *Customer service or call center experience *Typing and 10 keypad experience *Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Intranet/Internet *High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred Preferred *1-3 years' management experience in a customer service or call center *AS/400 experience *Availability to start within two weeks after offer made/accepted Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k)/Profit Sharing/Employee Stock Ownership Program • Disability and Life Insurance Packages • Paid Time Off and Holidays • Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. **MEMBERS ONLY**SIGN UP NOW*** helps more than 900,000 businesses of all types and sizes get READY(tm) to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready(tm) for limitless opportunities at Cintas? **MEMBERS ONLY**SIGN UP NOW*** is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. JOB CATEGORY: Service ORGANIZATION: Fire EMPLOYEE STATUS: Regular SCHEDULE: Full Time SHIFT: 1st Shift |
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