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Systems Engineer - Level 2 - Desktop
Mason, OH Requisition Number: 95564 JOB DESCRIPTION Cintas is currently looking for a Systems Engineer Level 2 - Desktop for the Desktop End User Support team within IT. The Systems Engineer Level 2 is responsible for: researching advanced technology trends in area(s) of expertise; identifying emerging trends and initiating research projects for team members; designing innovative solutions using new technologies; recommending short-term alternatives when appropriate; creating prototypes and leading initial development and testing through to production; defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded; escalating problems as required based on SLAs; developing client satisfaction and capacity planning metrics; coordinating assessment of emerging technologies typically as the lead subject matter expert; evaluating and recommending new projects or tools for the organization; overseeing cost benefit analysis and presenting options to management teams; assisting in the resolution of support issues escalated by senior operations or development personnel; providing technical expertise across business functions; articulating relationship between business and the data and technology that support the business; identifying opportunities to improve business processes via new technologies; making recommendations and influencing long-term technology strategy and planning for multiple business units; assisting in development of RFPs and responses to new business opportunities; acting as subject matter expert to various project teams; determining dependencies and prerequisites; creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline; and defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation. SKILLS/QUALIFICATIONS Required *High School diploma/GED required; Bachelor's degree preferred *Minimum 8 years of experience in Information Technology *Minimum 3 years of experience creating Windows images *Minimum 3 years of experience with PowerShell scripting *Experience with SCCM Preferred *Experience with Windows 10 *Experience with Office 0365, SharePoint *Experience with Active Directory *Experience with SQL *Project Management experience *Experience with Reporting (SQL Server Reporting Services SSRS, PowerBI, Excel) Our employee-partners enjoy: *Competitive Pay *401(k)/Profit Sharing/ESOP *Medical, Dental and Vision Insurance Package *Disability and Life Insurance Package *Paid Time Off and Holidays *Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. **MEMBERS ONLY**SIGN UP NOW*** helps more than 900,000 businesses of all types and sizes get READY(tm) to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready(tm) for limitless opportunities at Cintas? **MEMBERS ONLY**SIGN UP NOW*** is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Category: Information Technology Organization: Corporate Employee Status: Regular Schedule: Full Time Shift: 1st Shift |
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