Collections Account Resolutions Specialist
Bentonville, AR
Salary:
The salary range for this position is $35,000 - $45,000 per year, depending on experience.
Collections Account Resolutions Specialist
At Law Firm, we are seeking a full-time, highly motivated individual looking for a career in our Call Center as an Account Resolution Specialist. This individual will focus on delivering strong customer service during the legal collection process. A successful individual will be a self-starter, have strong verbal communications, and an outstanding attention to detail.
Responsibilities:
• Ability to work in a fast-paced environment.
• Provide superior customer service experiences to consumers contacting our office.
• Make outbound calls to contact the consumer and assist them in resolving their account.
• Answer inbound calls and assist consumers with their account throughout all areas of the legal process.
• Identify accounts that need follow-up and manage them appropriately.
• Negotiate and create payment arrangements to help the consumer resolve their account.
• Maintain customer files accurately and update them in a timely manner.
• Communicate with management and provide recommendations on account resolution.
• Operate with a sense of urgency.
• Abide by applicable federal and state laws and regulations.
• Complete annual and ongoing compliance trainings in a timely fashion.
• Other duties assigned by manager.
Requirements:
• High School Diploma
• Law firm experience preferred.
• Excellent verbal and written communication
• Organizational skills and the ability to prioritize work tasks.
• Ability to communicate professionally and courteously with team and colleagues.
• Able to successfully pass a background and drug screening.
Salary:
The salary range for this position is $**MEMBERS ONLY**SIGN UP NOW***,000 per year, depending on experience.
Law Firm is searching for an Account Resolutions Specialist to join our Call Center. The successful candidate will be a self-starter with strong verbal communication skills and an outstanding attention to detail. The Specialist will be responsible for providing superior customer service, making outbound calls to help consumers resolve their accounts, answering inbound calls and assisting with the legal process, negotiating payment arrangements, and more.
Requirements:
• High School Diploma
• Law firm experience preferred.
• Excellent verbal and written communication
• Organizational skills and the ability to prioritize work tasks.
• Ability to communicate professionally and courteously with team and colleagues.
• Able to successfully pass a background and drug screening.
Salary:
The salary range for this position is $**MEMBERS ONLY**SIGN UP NOW***,000 per year, depending on experience.
Are you looking for a career in a fast-paced environment with the potential for growth? Law Firm is looking for an Account Resolutions Specialist to join our Call Center. As a Specialist, you will be responsible for providing superior customer service experiences to consumers, making outbound calls to contact consumers and assist them in resolving their accounts, negotiating and creating payment arrangements, maintaining customer files accurately, and more.
To be successful in this role, you must have a high school diploma, excellent verbal and written communication skills, and be able to pass a background and drug screening. Law firm experience is preferred, but not required. The salary range for this position is $**MEMBERS ONLY**SIGN UP NOW***,000 per year, depending on experience.
Are you ready to join Law Firm and make a difference in our Call Center? Apply today to become an Account Resolutions Specialist!
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