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Collector
Urbandale, IA Salary Information: The salary for this position starts at $15.00 per hour and is negotiable based on experience and qualifications. Job Title: Collector - Collections Department Experience Information: Prior experience in a call center, collections, or sales is preferred. Familiarity with the FDCPA is helpful, but not required. Strong computer skills and multitasking abilities are required. H1: Join Our Team as a Collector in the Collections Department! H2: Responsibilities and Qualifications for the Collector Position at Blitt and Gaines P.C. Collector (In Office Position) - Collections Department: Join Our Team at Blitt and Gaines P.C.! Job Summary: - Responsible for reconciliation and collection activity for Blitt and Gaines P.C. accounts - Assess customer needs and reconcile issues according to company, client, federal, state, and local requirements and policies Daily Tasks and Responsibilities: - Handle inbound and outbound calls in a fast-paced environment - Recover past due payments while utilizing customer service skills - Update consumer file information and notate accounts - Negotiate payment and settlement arrangements - Confirm consumer information - Process payments and update banking information - Investigate and resolve consumer/file discrepancies - Build relationships with consumers and attorneys to resolve accounts - Comply with all legal requirements Qualifications: - Strong computer skills and ability to work with multiple systems - Excellent customer service skills - Detail-oriented and able to multitask - Positive attitude, energetic, and motivated - Previous experience in call center, collections, or sales is a plus - Familiarity with FDCPA is helpful Salary Information: - Starting salary of $15.00 per hour, negotiable based on experience and qualifications Benefits: - PTO, Paid Holidays, Medical Benefits, Competitive Salary, 401k, and profit sharing plans offered - Medical, Dental, Vision, Life Insurance, and Short Term Disability coverage H1: Apply Now for the Collector Position at Blitt and Gaines P.C.! H2: Benefits and Growth Opportunities at Blitt and Gaines P.C. Join the team at Blitt and Gaines P.C. as a Collector in the Collections Department! This position involves handling both inbound and outbound calls in a fast-paced environment to recover past due payments on accounts. As a Collector, you will also update consumer file information, negotiate payment arrangements, and build relationships with consumers and attorneys to resolve accounts. To be successful in this role, you must have strong computer skills and be able to work with multiple systems. Excellent customer service skills, attention to detail, and the ability to multitask are also essential. Previous experience in a call center, collections, or sales is preferred, and familiarity with the FDCPA is helpful. In return, we offer a competitive base pay, monthly bonus incentives, paid time off, and benefits such as medical, dental, vision, and 401k. We also provide opportunities for growth and advancement within the company. If you have a positive attitude, are energetic and motivated, and have a passion for customer service and collections, we want you on our team! Apply now for the Collector position at Blitt and Gaines P.C. and join us in our mission to provide excellent service and results for our clients. |
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