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Customer Service Representative - Legal Field
Longwood, FL Job Title: Customer Service Representative - Legal Field Experience: High school diploma or GED is required; college preferred Salary: Starting at $15.00/hr Monthly Incentives (averages $800), $250 sign-on bonus after 90 days of employment Location: Longwood, Florida, United States Department: Case Control Center H1: Join the Winning Team at Morgan & Morgan H2: Passionate about Helping People? Become a Case Consultant in the Legal Field! Law Firm Seeking Customer Service Representative for Legal Field - Full-time, 7 days a week availability required - $250 sign-on bonus after 90 days of employment - Excellent benefits package for full-time employees - Equal opportunity employer, participates in E-Verify - High school diploma or GED required, college preferred - Strong verbal and written communication skills in English - Ability to type at least 35 WPM while navigating through multiple software applications Responsibilities: - Conduct consultations with potential clients and determine if the firm can assist them - Schedule appointments for follow-up calls with potential clients - Send and obtain signed retainers via email or text Qualifications: - High school diploma or GED is required; college preferred - Excellent verbal and written communication skills in English - Ability to type at least 35 WPM while navigating through multiple software applications At Morgan & Morgan, we are more than just a law firm - we are a team dedicated to fighting for consumer rights. With over 3,000 employees, each member plays a crucial role in our mission to protect the people, not the powerful. Our Case Consultants are the first line of communication for our clients during their time of need, and we are seeking individuals who are passionate about helping others and providing exceptional customer service. As a Case Consultant, you will have the opportunity to work with a diverse team and make a difference in the lives of our clients. Our firm operates with core values that include Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence, and we are looking for individuals who embody these values in their work. In this role, you will be responsible for conducting consultations with potential clients, scheduling appointments for follow-up calls, and sending and obtaining signed retainers via email or text. The ideal candidate will have a high school diploma or GED, excellent verbal and written communication skills in English, and the ability to type at least 35 WPM while navigating through multiple software applications. Our Case Control Center is open 7 days a week from 8:00am to 9:00pm, and our ideal candidate will be available to work anytime during those business hours. We offer a competitive starting salary of $15.00/hr, with the opportunity for monthly incentives averaging $800. In addition, we offer a comprehensive benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, and paid time off and holidays. At Morgan & Morgan, we are committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate or tolerate harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. If there is an issue with your authorization, we will provide you with written instructions and the opportunity to contact the Department of Homeland Security or Social Security Administration to resolve the issue before any action is taken against you, including termination of employment. Join our team at Morgan & Morgan and become part of a winning fight for consumer rights. Apply now to start your career as a Case Consultant in the legal field today! |
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