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Intake Specialist
Johnson City, TN Salary Information The salary for the Intake Specialist position at The Garza Law Firm is competitive and based on experience and qualifications. The firm offers a comprehensive benefits package including medical, dental, vision, and life insurance as well as paid time off and retirement plans. Job Title: Intake Specialist at The Garza Law Firm Experience Information: Entry level position, experience in contact center or customer service preferred. Salary Information: Competitive and based on experience and qualifications, comprehensive benefits package offered. H1: Join Our Team as an Intake Specialist at The Garza Law Firm H2: Responsibilities and Requirements for the Intake Specialist Position Bold Headlines: Intake Specialist: The First Point of Contact for The Garza Law Firm Join Our Team: Intake Specialist Position Available at The Garza Law Firm Competitive Salary and Comprehensive Benefits for Intake Specialist at The Garza Law Firm Intake Specialist: The First Point of Contact The Intake Specialist position at The Garza Law Firm is a crucial role in the firm's operations. This is an entry level position that serves as the primary initial contact for all current and potential clients of the firm. The role requires empathy, respect, and confidentiality when interacting with clients, as well as the ability to evaluate potential client inquiries and determine if their case fits the firm's focus. Responsibilities of the Intake Specialist • Evaluate potential client inquiries via phone or in person • Set appointments for potential clients that meet the firm's criteria • Make outgoing calls for potential clients that reach out to the firm • Route calls for current clients, vendors, and others that call the firm • Sit at the front desk and answer phones, greet visitors, direct and announce visitors to the appropriate people • Follow up with potential clients after their appointments and consultations • Respect all clients with dignity and confidentiality • Confirm future appointments and create appointment folders • Strive to provide exceptional service to potential and current clients • Participate in potential travel, overnight stays, and training Requirements for the Intake Specialist • High school diploma required • Experience in a contact center, customer service, or reception position preferred • Special consideration given to Spanish fluent speakers Success Traits for the Intake Specialist • Confidentiality of client information • Punctuality and schedule adherence • Ability to work in a high call volume environment • Familiarity with Microsoft 365 products • Strong typing and communication skills • Empathy and situational awareness • Curiosity over judgement Salary Information The salary for the Intake Specialist position at The Garza Law Firm is competitive and based on experience and qualifications. In addition, the firm offers a comprehensive benefits package including medical, dental, vision, and life insurance, as well as paid time off and retirement plans. Join Our Team as an Intake Specialist If you are looking for an entry level position in a fast-paced and rewarding environment, consider joining The Garza Law Firm as an Intake Specialist. This role offers the opportunity to interact with a variety of clients and work closely with all divisions of the firm. Apply now and become a part of our team! |
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