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Appointment Setter - Sales
Hackensack, NJ Law Firm | Appointment Setter - Sales Are you passionate about helping others? Do you have strong verbal skills, empathy, and the ability to investigate the basic root of their legal issues? If so, Law Firm is looking for a Legal Intake Sales Specialist to join our team! The Legal Intake Sales Specialist plays an integral role in creating memorable client experiences. This important position involves complete administrative duties related to client intake and retention, and requires experience in law offices (special bonus points if you worked in a family law firm), strong knowledge in sales, and the desire to take that next step in your career. Responsibilities: • Builds customer relationships with new and existing clients by reaching out via phone calls, emails, or other methods of communication to increase the likelihood of them using our services • Schedules and "sells" the prospect on an initial case evaluation with the firm • Sets the tone and the pace of the client's phone call • Obtains all relevant/required information from the prospect and inputs same into the CRM platform • Shows empathy to clients and puts them at ease during their difficult times • Treats a call at 4:30 on Friday with the same care and compassion as a Monday morning call • Conveys confidence on the phone • Has personal and professional integrity and accountability • Understands that the prospect needs help and the firm may have the solution and will do everything possible to ensure the prospect is guided to their desired outcome Qualifications: • Demonstrates exceptional communication skills • Proficient in Microsoft Office and database entry • Comfortable/Strong using computer technology • Inbound sales experience is a plus • Divorce and Family Law exposure a plus • Strong multitasking skills • Coachable- and loves to geek out on personal and professional development opportunities Compensation: Law Firm offers a competitive salary of $45,000 to $55,000 per year with eligible bonuses based on merit and KPI achievements, alongside personal and professional development opportunities. Benefits include health benefits, paid time off, and a 401k program. We are in compliance with the New Jersey Bill A1094, a candidate’s salary history will not be used in compensation decisions. For more info: **MEMBERS ONLY**SIGN UP NOW*** Law Firm is looking for an experienced Legal Intake Sales Specialist to join our team. This important position involves complete administrative duties related to client intake and retention. The successful candidate will be responsible for building customer relationships with new and existing clients, scheduling and “selling” the prospect on an initial case evaluation with the firm, obtaining all relevant/required information from the prospect and inputting into the CRM platform, and conveying confidence on the phone. Qualifications: • Demonstrates exceptional communication skills • Proficient in Microsoft Office and database entry • Comfortable/Strong using computer technology • Inbound sales experience is a plus • Divorce and Family Law exposure a plus • Strong multitasking skills • Coachable- and loves to geek out on personal and professional development opportunities Compensation: Law Firm offers a competitive salary of $45,000 to $55,000 per year with eligible bonuses based on merit and KPI achievements, alongside personal and professional development opportunities. Benefits include health benefits, paid time off, and a 401k program. We are in compliance with the New Jersey Bill A1094, a candidate’s salary history will not be used in compensation decisions. For more info: **MEMBERS ONLY**SIGN UP NOW*** Law Firm is looking for an exceptional Legal Intake Sales Specialist to join our team. This position requires experience in law offices (special bonus points if you worked in a family law firm), strong knowledge in sales, and the desire to take that next step in your career. Responsibilities: • Builds customer relationships with new and existing clients by reaching out via phone calls, emails, or other methods of communication to increase the likelihood of them using our services • Schedules and "sells" the prospect on an initial case evaluation with the firm • Sets the tone and the pace of the client's phone call • Obtains all relevant/required information from the prospect and inputs same into the CRM platform • Shows empathy to clients and puts them at ease during their difficult times • Treats a call at 4:30 on Friday with the same care and compassion as a Monday morning call • Conveys confidence on the phone • Has personal and professional integrity and accountability • Understands that the prospect needs help and the firm may have the solution and will do everything possible to ensure the prospect is guided to their desired outcome Qualifications: • Demonstrates exceptional communication skills • Proficient in Microsoft Office and database entry • Comfortable/Strong using computer technology • Inbound sales experience is a plus • Divorce and Family Law exposure a plus • Strong multitasking skills • Coachable- and loves to geek out on personal and professional development opportunities |
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