OTC Finance Operations \u2013 Sr. Manager\/Associate Director
Who We AreFor more than two decades, going our own way has led to countless breakthroughs, bettering the lives of those suffering from rare genetic disease. In 1997 we were founded to make a big difference in small patient populations. Now we seek to make an even greater impact by applying the same science-driven, patient-forward approach that propelled our last 25 years of drug development to larger genetic disorders, as well as genetic subsets of more common conditions. Through our unparalleled expertise in genetics and molecular biology, we will continue to develop targeted therapies that address the root cause of the conditions we seek to treat. Applying our knowledge to make a transformative impact is not just a calling, but an obligation to those who will benefit most. The end goal has always been better lives and now we can reach more.And the more people we reach, the more our impact can grow. We transform lives through genetic discovery.Our CultureOur desire to make a positive impact on our patients extends to our employees and BioMarin is committed to fostering an inclusive environment where every person feels seen, valued, and heard \u2013 so employees can thrive in all areas of their lives, in and outside of work. We seek to provide an open, flexible, and friendly work environment to empower people and to provide them with the ability to develop their long-term careers. Ultimately, we want to be an organization where people enjoy coming to work and take pride in our efforts to help patients.By providing a foundation for all operations company wide, BioMarin\u2019s General and Administrative teams support our mission of providing first and best in class therapeutics to patients who live with rare diseases. Our teams include groups such as finance, legal, human resources, corporate compliance and ethics, and information technology. Come join our team and make a meaningful impact on patients\u2019 lives.Job SummaryThrough its 25 years of focus on patient needs, BioMarin has emerged as a leading, fully integrated global biopharma with approximately $2 billion in revenues from over 75 countries, a robust R&D pipeline, operating profits, and world-class technical capabilities through its 3,000 global employees. BioMarin leadership now desires to optimize the efficiency and scalability of its operations for the future through its next phase of growth. One critical step forward includes the recent launch of our \u201CEnterprise Resource Planning\u201D (ERP) initiative, which reflects a significant investment and a commitment to transforming the way we work. An effective ERP will enable the streamlined design of end-to-end processes and provide faster, more accurate flow of information to meet the needs of a maturing and growing organization.\u202F\u202F As a result of this Strategic initiative and the resultant changes in our organisation we are now seeking an Order-to-Cash (OTC) Finance Operations, Sr. Manager/Associate Director - Dublin (Hybrid)\u00A0The Global OTC Operations Team is part of our Global Finance Organization, with team members in Dublin, Ireland and San Rafael, California. The Global OTC Operations Team is accountable for: Financial Accounting Oversight of all activities related to Customer Billing, Accounts Receivable, Credit and Collections Management, Intercompany Product Transactions, including SOX compliance and financial reporting deliverables. Process Oversight of the execution of the end-to-end OTC business processes, including facilitation of the cross-functional OTC Governance Forums, reporting and analysis of operational metrics and KPIs, and driving continuous process improvements that deliver efficiencies and scale in support of ongoing business growth. \u00A0Based in Dublin, Ireland, this role will report to the Sr. Director, Operations Controller and Process Excellence who is currently based in San Rafael, California. RESPONSIBILITIESThe OTC Finance Operations, Sr. Manager/Associate Director, will lead a global team of motivated and skilled members to provide a high-level of customer service and meet all key deliverables. The OTC Finance Operations lead has ultimate responsibility for the end-to-end operational performance of Order-to-Cash (OTC) processes to including Accounts Receivable, Billing, Credit, Collections and Intercompany Product Transactions. This includes responsibility for related controls, risk management and compliance with relevant global polices. This position will work closely with global cross0-functional areas and with external business partners to ensure the end-to-end business process supports the global business and accurate financial reporting. In addition, the role will lead any changes impacting our OTC end-to-end processes and work cross-functionally with colleagues in Commercial, Supply Chain and Finance to drive operational rigor, financial control, and process excellence with our global partners. The successful candidate will be a thought leader with a proven record of leading a global team and delivering scalable, financial operations processes. This is a high impact role with significant leadership accountability, and success in this role involves an ability to motivate, support & lead a high-performing diverse team of professionals. The candidate needs to be comfortable and highly effective in a rapidly changing environment, providing guidance, analysis and helping our leaders make sound and well-informed decisions.You will be both a leader and a team player that has refined interpersonal skills to work in a collaborative, value driven environment. The ideal candidate will have subject-matter expertise in Order-to-Cash processes and possess excellent business partnership and communication skills, be motivated by optimizing effective processes and policies, take pride in producing high quality work. Besides day-to-day deliverables, the OTC Finance Operations lead will be charged with ensuring transactional accuracy and financial controls, continuous process improvement, and the diligent oversight of OTC deliverables.\u00A0KEY RESPONSIBILITIES\u00A0Manage the Global OTC Finance Operations Team who have responsibility for daily billing, credit, cash collection and Intercompany processes including resolving customer or internal queries, researching discrepancies, and applying adjustments (Credit/Debit Memos)Manage the monthly closing process and all related OTC deliverables (including the co-ordination and tracking of OTC Close activities, Sales/Revenue reconciliations, AR & Bad Debt Review and Reporting, Credit Review, Financial Results, and Dashboards, etc.) Learn, understand, support, and align with all related finance controls and policies, including credit, collections, and revenue recognition.SOX - Ensure internal controls are working effectively and propose improvements to support an evolving accounting and operational environment.Manage all relevant policies and procedures related to the Order to Cash process Support OTC related audit activities, including period-end financial audit processes with external auditorsPartner collaboratively with Business Process Owners across Finance, Commercial and Supply Chain organization to manage, analyze, and improve end-to-end OTC operations Manage communication with Global cross-functional teams including Finance, Commercial, Supply Chain, and IT. Act as a trusted advisor and business partner to various stakeholders in the OTC transaction lifecycle including the Customer Service, Sales Operations, Legal, Pricing, Supply Chain, Treasury, IT, Finance, and accounting teams. Partner with colleagues in Commercial to help drive data management/governance of our contract and pricing.Develop specific Order to Cash Operations objectives, developing a suite of reliable measures/KPIs to benchmark and optimize performance on an ongoing basis.Proactively mitigate operational risks and resolve escalated issuesEnsure process workflows and documentation are properly maintained and up to date to the current processes.Partner with Outsourced Business Partners to drive continuous improvement initiatives to boost performance and business results. \u00A0 Provide Global Leadership to Users and cross-functional leadership through facilitation of OTC Governance framework Drive and influence process strategy, policy, and process development roadmaps through active participation OTC Governance FrameworkRepresent team globally in ongoing process transformation and continuous improvement initiatives; including cross-functional projects, system implementations, and end-to-end root cause analysis to identify risks and prevent errors. Aide in the rollout of new processes, and other business practice changes to ensure readiness in systems, process, policies, and internal controls Create a culture of financial discipline and operational excellence Continually review performance metrics, identify issues, and ensure that processes meet/exceed business requirements. \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0 Participate in the development, management, ongoing analysis, and communication of key OTC End to End metrics and KPIs Implement process improvements to enhance efficiency & drive scalabilityAudit and evaluate current procedures, identifying opportunities and implementing improvements across all aspects of the process\u00A0EXPERIENCE & SKILLS\u00A0 Minimum 10 years experience in customer finance activities (AR, Revenue, Billing, Credit & Collections), reflecting increasing levels of responsibility and subject matter expertise, including management experience. Demonstrate a strong understanding of End-to-End Order-to-Cash processes, Pharma/Biotech savvy.Strong leadership skills with experience of empowering people; developing individual skills to their maximum potential, training and employee development as well as continuous improvementA Self-motivator with the confidence to take ideas forward and to work both on one\u2019s own initiative, and as part of a team, and to constructively challenge othersAble to effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty.Excellent communication skills, both verbal and written; ability to produce concise and effective policies and presentations for senior audiences with excellent attention to detail.Proven commitment to process excellence, continuous improvement, and partnering cross-functionally to meet corporate goals and targets. Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.Adaptable to constantly changing requirements and business needs; quickly implementing solutions when necessary.Ability to effectively operate as a self-directed problem-solver, with focus on execution, accountability, and ownership. Experience working with global teams, overseeing, and directing the work of others in multiple locations in a fast-paced environment. Ability to influence and partner with business colleagues throughout the organization to solve operational challenges. Breaks down large, complex, ambiguous goals into manageable pieces for the team. Strong attention to detail, can learn quickly and understand big picture concepts. Make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups Demonstrates a knowledge of projects and project management within the context of business results (business case, larger economic implications, business risk, etc). Strong knowledge of Finance/Accounting reporting, accounting principles, practices, and procedures ERP system experience, Oracle EBS & or SAP required Proficient knowledge of Microsoft Office Suite including MS Project, MS Visio, and MS PowerPoint highly desired\u00A0EDUCATIONBachelor\u2019s degree in Business Operations Management, or Finance required We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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