Technology Leader, ERP (Sr. Director)
Who We Are For more than two decades, going our own way has led to countless breakthroughs, bettering the lives of those suffering from rare genetic disease. In 1997 we were founded to make a big difference in small patient populations. Now we seek to make an even greater impact by applying the same science-driven, patient-forward approach that propelled our last 25 years of drug development to larger genetic disorders, as well as genetic subsets of more common conditions. Through our unparalleled expertise in genetics and molecular biology, we will continue to develop targeted therapies that address the root cause of the conditions we seek to treat. Applying our knowledge to make a transformative impact is not just a calling, but an obligation to those who will benefit most. The end goal has always been better lives and now we can reach more. And the more people we reach, the more our impact can grow. We transform lives through genetic discovery. Our Culture Our desire to make a positive impact on our patients extends to our employees and BioMarin is committed to fostering an inclusive environment where every person feels seen, valued, and heard \u2013 so employees can thrive in all areas of their lives, in and outside of work. We seek to provide an open, flexible, and friendly work environment to empower people and to provide them with the ability to develop their long-term careers. Ultimately, we want to be an organization where people enjoy coming to work and take pride in our efforts to help patients. BioMarin\u2019s Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin\u2019s cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients\u2019 lives.BackgroundBioMarin has experienced substantial growth organically since its inception, primarily over the last decade.\u00A0 While this steady growth in both cost structure and staff was essential to BioMarin\u2019s emergence as a leading, fully integrated global biopharma with approximately $2 billion in revenues from over 75 countries, a robust R&D pipeline, operating profits, and world-class technical capabilities through its 3,000 employees; BioMarin leadership desires to optimize the efficiency of its operations for the future through its next phase of growth.BioMarin launched its \u201CEnterprise Resource Planning\u201D (ERP) enterprise-wide operational initiative in Q1 2022. The implementation of a new Enterprise Resource Planning (ERP) system is critical in supporting our patients and our people. An effective ERP will support bridging our planning, transactional processes, and information to meet the needs of a maturing and growing organization.\u202F\u202F\u00A0Implementing a new ERP impacts the entire company \u2013 putting this system in place is equally complex and transformational. This role requires demonstrated capacity to lead the technology component of the project as well as to sit on the ERP leadership team to bring the vision to life in BioMarin. ERP Technology Leader is responsible for the successful multi-year global delivery, maintenance and organizational integration of Enterprise Resource Planning (ERP) system solution, SAP S4 HANA and related SAP technologies. The scope of the program includes both technology and business transformation across the company in several phases over the next 2-5 years. This role must determine the data migration and archival strategy for our legacy ERP system and drive that work based on the business requirements.\u00A0 Key ResponsibilitiesSet Technical Strategy, Goals & Objectives: A successful BioMarin ERP initiative will require creative and sophisticated strategy, both in the design and execution of the program.\u00A0 This role, together with ERP leadership team, will need to see the art of the possible, and will be primarily responsible for setting, communicating, and executing upon such strategy. A comprehensive set of ambitious and thoughtful goals and objectives will be required underneath the strategy.\u00A0 This role will be responsible to support the designing, aligning, and facilitating the delivery of such goals and objectives for the ERP implementation and maintenance going forward.ERP Solution Architecture: Serve as BMRN\u2019s Lead ERP Solution Architect: Understand business drivers and business capabilities (current and future state) and determine corresponding ERP solution architecture design and change requirements to drive BMRN\u2019s targeted business outcomes. Provide subject matter expertise and leading edge-thinking on trends, methodologies, tools, and techniques that will be useful to ERP program activities and the BMRN organization. Partner with the Application Groups for integration and Data Architecture.Technical Configuration: Own and Oversee Technical Configuration Work: Ensure ERP design and configuration work is being conducted based on a well-developed ERP solutions architecture and a detailed set of business, functional and technical requirements. Supervise the ERP Business System and Business System Analysts staff.Business Transformation: Works closely with the business i.e. Finance, TOP\u2019s (technical operations), Commercial, WWRD, HR, to develop standardized global technical business processes. Manage and resolve complex technical issues arising from the implementation of new business processes or procedures, escalating decisions as appropriate to IM and Business Leadership as needed.Partnerships: Works closely with US and International Programs to ensure adoption of the systems, ensure business process redesign and standardization, helps to build capacities throughout the organization and anticipate and engender cultural changes that ensure successful implementation.Program Governance: Represent the ERP project and the technology owner at Sponsor Decision Making Process: Support and prepare for ERP Steering Committee Meetings. Attend Business Owner Meetings and ensure the efficiency of ERP decision-making process. Works as a part of the ERP leadership team on the ERP direction, assuring process, people and technology alignment.Deployment and Hypercare: Oversee ERP Technology Deployment Planning and Rollout: Working with the ERP leadership team, IM, Business Leadership and implementation vendors to create a comprehensive ERP deployment and country rollout strategy and plan. Oversee the effective technology rollout and post go-live support (hypercare) of the global ERP solution.On-Going Support and System Management: Define on-going internal and managed services operational support roles and processes.\u00A0 Establish business aligned Service Level Agreements (SLAs).\u00A0 Integrate operational support processes and SLAs within the broader IM support framework.\u00A0Technical and Functional Leadership: Provide Technical and Functional Leadership of the ERP Core Team: Coach, mentor, and influence Technical and Business Core Team members. Ensure domain-specific project management tasks for the ERP program are being effectively conducted.Testing and Computer Systems Validation (CSV) Leadership: Provide oversight and guidance to develop a sustainable testing, computer systems validation and qualification methodology to support the ERP system functionally and ensure regulatory compliance of GxP processes.\u00A0 Supervise the ERP testing and CSV staff.Engagement Management: Provide Implementation Partner Engagement Management Technical Oversight, working with the ERP program leaders, conduct management level relationship management with ERP implementation vendors and other third-party consulting partners to assure strategic goals are met and maintained to drive the best cost-effective solution.Change Management: Engage in ERP Change Management Oversight: Ensure change management is being effectively planned and managed and that stakeholder engagement, communication, and all levels of required training is being effectively executed. Ensure the change management is fully integrated into ERP deployment planning and rollout strategy and plan.\u00A0Technical Training: Develop the technical training strategy to integrate with the ERP implementation strategy in order to:\u00A0Impart role-based technical training into the IM team, ensure that the implementation vendor provides in-person support and to deliver\u00A0training to super users, who play a key role in helping end users utilize the ERP system.Critical AttributesThe ERP Lead will be a challenging role that requires a dynamic set of business and leadership skills, including the following:Great collaborator across all BioMarinEffective communication, persuasion and influencing skills at all levelsDriver of DecisionsChange Agent open to new ideasSound financial and business acumenLead effectively in ambiguityOther desirable attributes include work experience in multiple areas of a global biopharma, and prior experience leading a business transformation projectProvide effective leadership to the project team throughout project life cycle, resolve conflicts and ensure high team performanceOther desirable attributes include work experience in a similar ERP deployment project and preferable SAP\u2019s S4 HANA application suite in a Bio-Pharma Context\u00A0Key Working Relationships:Position Reports to: ERP Executive with a dotted line back to the IM functionPosition directly supervises: ERP Business System and Business System Analysts, solution architects and data analyst staff. Other positions may be added as needed/appropriate.Job Requirements:Experience / Education: 15 years of experience related to ERP systems implementation and operations, with clear demonstration of progressive achievement and growth in ERP program management experience.Previous management consulting experience delivering increasingly complex ERP systems implementations preferred.Successfully led at least two large, complex, full-lifecycle ERP implementations utilizing SAP S4 HANA or equivalent.>5 Five years of leadership responsibility managing midsize to large teams and influencing senior-level management and key stakeholders.Bachelor\u2019s Degree in Computer Science, Business Information Systems, or related field required.\u00A0Skills / CompetenciesStrong understanding of financial and supply chain operational process flows (i.e., order to cash, procure to pay, record to report, hire to retire, etc)Ability to develop strong partnership with the business community. Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community.Drives operational efficiency and identifies, documents, and monitors key business processes within the scope of ERP needed to achieve successful business results. Analyzes, maps and documents process and develops a framework for process standardization and improvementEffective verbal, written and interpersonal skills. Ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level.Ability to lead and direct ERP Core Team members in line with the goals of the ERP program. Encourages and facilitates cooperation, results orientation and collaboration amongst the team.Demonstrated ability to work in a matrix environment, particularly in cross-functional teams across multiple lines of business, over whom there may be no direct authority.Excellent project management skills, with demonstrated track record of applying program management principles, practices and techniques with a strong results orientation.\u00A0 PLEASE NOTE: Absent a Medical or Religious reason that prohibits vaccinations, all our incoming employees must be vaccinated for COVID-19. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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