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Learning and Development Manager
Lynchburg, VA AS A PEOPLE-CENTRIC ORGANIZATION, WE ATTRIBUTE THE SUCCESS OF OUR SUPPLY CHAIN & DISTRIBUTION CENTERS TO THE INDIVIDUALS WHO COME TO WORK EACH DAY. WE FOSTER A DIVERSE TEAM, AND THE WORK OF THE LEARNING & DEVELOPMENT MANAGER WILL MEANINGFULLY IMPACT THE WELLBEING, PRODUCTIVITY AND DEVELOPMENT OF ALL *Implement and facilitate trainings and leadership development programs throughout the Supply Chain. Deliver compelling in-person and virtual learning experiences across multiple sites and business units, using both designed in-house programs and those from external providers. *Mastery of existing learning and development content. *Evaluate learning & development performance - identify & track metrics *Learning needs assessment - work in partnership with HR and functional leaders; identify knowledge & skill gaps for targeted learning opportunities *Partner with HR teams cross functionally to leverage learning and development opportunities and implement activities *Identify & suggest opportunities for improvement and future development for the Supply Chain teams and broader organization *Leading learning and development community of practice across J. Crew Group *Development of presentation materials, implementation plans and processes for follow up and measurement of impact *Travel between Lynchburg, VA and Asheville, NC as needed Engage with multiple teams to help the business motivate, develop and retain talent * Engage with multiple teams to help the business motivate, develop and retain talent QUALIFICATIONS: *Excellent communication and influencing skills- a people person who builds relationships and gets things done Demonstrated ability to work effectively and collaboratively in a matrix environment *Strong organizational, planning and project management skills *Demonstrated experience in delivery of learning experiences *Outstanding communication and interpersonal skills *Demonstrate strong business and HR acumen, including strong problem-solving skills, critical thinking, and a willingness to be nimble and adapt *Ability and willingness to roll-up his/her sleeves, jump into the work, and drive consistent execution in a fast-moving environment with a "make it happen" attitude *Strong business understanding and ability to work from a practical, solution-oriented perspective *Ability to travel to multiple sites regularly and as needed Education *A four-year College Degree in human resources management, business administration or related study, or three to five years of relevant experience *• Highly proficient in Microsoft Office suite Skills & Abilities *Excellent communication and influencing skills- a people person who builds relationships and gets things done *• Demonstrated ability to work effectively and collaboratively in a matrix environment *• Strong organizational, planning and project management skills *• Demonstrated experience in delivery of learning experiences *• Outstanding communication (written and oral) and interpersonal skills *• Demonstrated strong business and HR acumen, including strong problem-solving skills, critical thinking, and a willingness to be nimble and adapt *• Ability and willingness to roll-up his/her sleeves, jump into the work, and drive consistent execution in a fast-moving environment with a "make it happen" attitude *• Strong business understanding and ability to work from a practical, solution-oriented perspective *• Ability to travel to multiple sites regularly and as needed *• Korn Ferry competency language *• experience working remotely preferably with Distribution Centers or stores *• Capability to coach at a variety of levels *• Knowledge of training techniques and classroom presentation skills *• Proven ability to create and deliver effective presentations to various audiences *• Highly organized with ability to multi-task and provide timely information to appropriate partners/agencies *• Ability to work independently, with little supervision *• Ability to maintain confidentiality (a must) Physical Requirements *This job is primarily an office job. However, the position may require light lifting, carrying, pushing, pulling, reaching, grasping, bending and stooping; climbing stairs as needed *• Stand, sit, walk/move for duration of work shift *• Type on keyboard / view computer screen for majority of work shift Working Conditions Primarily an office environment with some exposure to a DC/Warehouse environment This Position Description covers only the Essential Functions for this position. It is not meant to be an exhaustive list of all tasks, duties and qualifications of associates assigned to this job. The incumbent is expected to satisfactorily perform all related duties as assigned. All stated job functions are subject to possible reasonable accommodation with respect to statutorily protected individuals with disabilities. We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law. We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law. |
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