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Senior Customer Data Analyst
New York City, NY TITLE: Senior Customer Data Analyst REPORTING TO: Director, Advanced Analytics & Data Science OVERVIEW: We are recruiting for a Senior Customer Data Analyst to join our Customer Analytics team. In this role, you will focus on advancing our data capabilities by leveraging our suite of technology tools to enable answers to the most pertinent business questions. This role will support marketing teams and customers of the **MEMBERS ONLY**SIGN UP NOW*** group of brands. RESPONSIBILITIES: Full-funnel customer data advancement 50% *Serve as customer data SME for organization, building and advancing knowledge base to further marketing analytics agenda within the organization. *Continuously improve data environment by identifying and applying process improvements that result in higher quality data and more impactful analyses. *Partner with and direct the efforts of vendors such as AWS and Acquia to operationalize improvements in data. *Contribute working knowledge of database architecture and strategy to ensure we remain competitive by delivering best-in-class programs. *Create and maintain process flows and documentation. *Provide thought-leadership and mentoring to others. Ad-Hoc Data Requests 35% *Consult with internal and external partners to design and deliver data-based programs that support key business initiatives. *Deliver prototype solutions in service of special data investigations and integrations to marketing or data teams. Reporting & Insights 15% *Enable marketing decisions by mining data in CDP and/or other sources for actionable insights. *Prepare reporting in Power BI, Excel or PowerPoint as requested. QUALIFICATIONS *Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience. *Fluent in coding languages like SQL, Python, R, Scala. *Experience with enterprise IT and big data technologies including advanced analytics, data science/engineering, Google Analytics, Adobe Analytics, Snowflake, Data Bricks, or Salesforce Marketing Cloud. *Hands-on experience and strong working knowledge of working with customer data and related architectures. *Strong problem solving and critical thinking skills. *Strong organizational skills with ability to build and execute against project plans. *Outstanding customer relationship skills; ability to build strong partnerships with marketing, technology, IT and external business partners. We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law. |
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