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Assistant Director, Ticket Operations
Cincinnati, OH Current UC employees must apply internally via SuccessFactors > **MEMBERS ONLY**SIGN UP NOW*** Founded in 1819, **MEMBERS ONLY**SIGN UP NOW*** embarks upon its third century - building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here. Underscoring the power of creativity, ingenuity, invention and inclusion, what's Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America's top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as "the most ambitious campus design program in the country. JOB OVERVIEW **MEMBERS ONLY**SIGN UP NOW*** (UC), Department of Athletics seeks applications for an Assistant Director, Ticket Operations (Assistant Manager, Athletic Tickets) to work in the Ticket Office. This is a full-time position, salaried, with a comprehensive benefits package. The successful candidate will report to the Assistant AD of Ticket Operations and will be expected to assist in supervising the ticket operations for all athletic events at the University while following University of Cincinnati and departmental policies, NCAA Division I, and Conference bylaws and regulations. The position often requires evening and weekend hours. ESSENTIAL FUNCTIONS *Ensure adequate staffing and assign ticket takers and sellers for ticketed athletic events. Schedule and train ticket office staff. *Assist in the development of policies and procedures for the ticket office and game operations, assigning season tickets, and special assignments. *Design and maintain system for cash control. Perform daily reconciliation of receipts and deposit money. Maintain record of all sales and receipts and prepare reports as necessary. *Disseminate event information to the campus community and general public. *Assist in operating ticketing software to build seating charts, reserve group tickets, determine price points, etc. *Collaborate with staff members and business partners to ensure efficient operations and exceptional experience for customers and donors. *May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). *Perform related duties based on departmental need. This job description can be changed at any time. REQUIRED EDUCATION *Bachelor's Degree *Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. REQUIRED EXPERIENCE Two (2) years of experience in ticket operations. APPLICATION INFORMATION Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application. Applications without a cover letter and CV/Resume will not be considered for the position. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT *Office environment/no specific unusual physical or environmental demands. **MEMBERS ONLY**SIGN UP NOW***, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). **MEMBERS ONLY**SIGN UP NOW*** is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran. REQ: 69020 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN |
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