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Assistant Director Bursar Operations
Indianapolis, IN Work type: Full Time Administrative Location: Indianapolis, IN Categories: Administrative/Professional, Business/Accounting/Finance General Description of Position: Take ownership and provide leadership in regards to the non-paid student campaign. Ensure that all non-paid students are communicated and responded to in a timely manner according to the communication plan. Analyze data for non-paid students and provide appropriate information to other departments. Prepare summaries of non-paid student data. Report non-paid statistics to leadership as needed. Create future strategies for non-paid student campaign. Major Responsibilities: Run Student Paid status report and other reports as needed Analyze data and prepare files to target specific student categories Based on student categories, communication to students via email, Signal Vine, snail mail and phone calls Prepare summaries for non-paid students based on different criteria and provide to leadership as needed Monitor the success of the non-paid campaign by analyzing and comparing data Present campaign plan to leadership as needed Provide leadership to the bursar team and other departments in regards to non-payment Respond to students in a timely manner Help resolve Financial Aid issues Handle escalated student issues Handle Bank Mobile issues Determine if students can be protected from drops Assist with answer phone and emails from students and provide good customer service Ensure that procedures and plans are documented and current. Work with the director on process improvements to enhance efficiencies and strategies Maintains adherence to Financial Management rules and regulations in regards to revenue collection. Work with other departments to develop strategies to streamline the non-paid student process. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Minimum Qualifications: Associates degree in accounting or related field Three years of related experience Demonstrated Leadership skills Data analysis experience Preferred Qualifications: Bachelor's Degree in accounting or related field Experience in Banner AR system 3 years of accounting experience in a college setting Other Requirements: Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. Special Instructions to Applicants: Advertised: 27 Mar 2023 US Eastern Daylight Time Applications close: |
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