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Bilingual Administration and Collections Associate
Boston, MA Our firm is seeking an Administration and Collections Associate who is bilingual (Spanish/English) and wants to play a major role in managing the office. The ideal candidate enjoys working directly with people from different cultures, is highly organized and motivated, is attentive to detail, is ready to undertake great responsibility, and is eager to learn and develop in the business aspect of managing a law firm. Our office offers a friendly, team-oriented, flexible and professional work environment. Our company offers health, disability, retirement and transportation benefits. Job Description A key member of our team, responsible for different tasks in the administration of the firm and handling day to day relationships with vendors and clients. The Administration and Collections Associate acts as primary support to the Executive Director assisting her with the following: Meeting with new clients for contract signing and establishing payment plans Creating new cases in the system and new case files Preparing client invoices, billing statements and correspondence Receiving client payments and making deposits Making Collection Calls and following Collections Process Maintaining the client information database Monitoring the office calendar and important case dates Receiving incoming correspondence and assigning it to the proper case manager Assisting with accounts payable and vendor relations Assist with marketing, human resources and business development projects Responsible for monitoring and ordering office supplies Answering calls and assisting customers Assisting with the overall efficient operation of the firm Requirements Excellent written and verbal communication skills in Spanish and English (other languages a plus) Pays attention to detail without compromising efficiency Practical and effective in handling business relationships with vendors Great problem-solving and interpersonal and client relations skills. (Enjoys helping people in difficult circumstances). Enjoys calling clients over the telephone Very organized, meticulous and enjoys learning Likes working in a team-oriented environment Knowledge of Microsoft and Internet applications Knowledge of Quickbooks or other accounting software a plus College or associate degree preferred Prior administrative experience preferred |
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