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Regional Manager, Greater Vancouver Area - Bell
Vancouver, British Columbia, Canada Req Id: 338082 At Bell, we're revolutionizing how Canadians communicate and it all starts in our stores. Every day our Sales Associates have the chance to make a big impact on our customers' lives. It's an exciting thing and we need you. As part of the Bell team, you'll work with a high-performing team, get the training you need to be successful, and earn a competitive wage and commission at one of Canada's Top 100 Employers. THE CORPORATE STORES We are in search of a Regional Manager to join the Bell Corporate Stores Team. We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to: *Providing an exceptional retail experience for our clients *Creating a great place to work for our people and *Being the benchmark for all other sales channels to follow. JOB DESCRIPTION This position reports in to the Director of Corporate Stores. Regional Managers are responsible for overseeing and leading an assigned number of Bell Corporate Stores. They are accountable for the Store Managers and achievement of targets for all lines of business (incl. Wireless, Satellite and Internet). In addition to managing Store Managers, Regional Managers are responsible for operational duties include recruitment, new store openings, and in-store communications. Regional Managers are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge. In accordance to Corporate Store visual merchandising standards, Regional Managers must ensure that all stores are well maintained and display up-to-date offers and in-store elements. Regional Managers are responsible for ensuring that all Store Managers are coached, trained, and are driving results at store level. RESPONSIBILITIES *Work closely with all corporate store channels as the Home Office ambassador for Bell Mobility Channels *Improve customer satisfaction and retail profitability. Support managers to maximize customer service in the stores *Deliver aggressive performance targets and successful (profitable) financial results in each of the three channels *Drive strategic direction and initiatives for all retail store operations within their group *Deliver the expected standard of excellence for all Bell retail stores *Develop store operations staff teams into a customer focused, performance driven, skilled retail team *Ensure teams establish marketing and merchandising in order to fulfill Bell Mobility Channels' commitment to offer its customers a complete range of communication and entertainment products and sell a complete range of communication and entertainment products and services *Establish a level of operational excellence *Supervise corporate store managers in order to maximize sales operations. This includes customer experience service, employee development *Ensure aggressive merchandising and sales exploitation of all Bell products in all Bell corporate store locations *Ensure execution of the new retail benchmarks to better measure retail progress *Exhaust all revenue, profit generating micro-marketing opportunities with the retail channels *University degree/college diploma (especially with a focus on business/management) is an asset *Minimum 5 years sales and retail management experience *Excellent oral and written communication skills *Above average organizational skills and time management skills *Superior negotiating, problem solving and decision making skills *Excellent interpersonal skills *Excellent PC skills are required QUALIFICATIONS *Retail management experience in a dynamic and fast-paced team environment *Commitment to driving sales performance through proven coaching and training skills *Excellent written and verbal communication skills *Flexible to work day, evening and weekend shifts, based on business needs *Flexible to work with a 35km radius of original store of hire *Comfortable with technology such computers, mobile devices and digital merchandising *2 to 3 retail sales or customer service experience and at least one year of management experience *University degree/college diploma (especially with a focus on business/management) is an asset *Report to the Director, Corporate Stores ABOUT BELL Bell offers all eligible employees a comprehensive benefits package including: *Competitive Base pay and incentive programs *Company paid demo phone line *Comprehensive Medical and Dental Benefits *Disability Benefits *Group RSP with company matching component *Employee discount on Bell products and services such as Bell TV *Opportunity for Growth, Development and internal promotion Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Retail Stores Job Location: Canada : British Columbia : Vancouver Application Deadline: 11/09/2021 Please apply directly online to be considered for this role. Applications through email will not be accepted. At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or **MEMBERS ONLY**SIGN UP NOW*** to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at **MEMBERS ONLY**SIGN UP NOW***. Created: Canada, BC, Vancouver Bell, one of Canada's Top 100 Employers. |
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