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Manager, Business Intelligence
Toronto, Ontario, Canada Req Id: 306511 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada's Best National Network. We love to innovate, embrace big challenges, and live for the newest technology We are currently looking for a seasoned professional with experience of leading teams and supporting the delivery of marketing campaigns and communications. As Manager, Business Intelligence, you will lead a team of skilled analysts and collaborate with various stakeholder teams through each step of the campaign lifecycle: planning, development, quality control, deployment and monitoring of campaign communications. JOB DUTIES AND ACCOUNTABILITIES: *Lead a team of analyst professionals that support the development of targeted campaigns lists, communications and campaign management *Manage day-to-day campaign operations and projects which includes ad-hoc and recurring requests to produce accurate and timely campaign lists and reports *Engage and strategize with various stakeholders to define and execute on communication of relevant offers *Prioritize with upper management on campaigns requests and marketing initiatives *Develop talent through coaching on best practices and outside the box thinking *Conduct audits and maintenance of existing processes and campaigns to ensure expected delivery and execution *Investigate issues and define effective methods to ensure quality execution of campaigns *Direct analysis on best sources of data, query logic and design of campaign flowcharts *Evaluate new tools and initiate new processes to support ongoing process efficiencies and innovation *Lead the effort in growing the business intelligence capabilities within our practice PREFERRED QUALIFICATIONS/ COMPETENCIES: *Experience in managing teams and coaching team members *Experience with developing campaigns in Unica *Experience in telecommunications *Experience with customer lifecycle marketing and CRM tools for marketing and automation *Experience with SQL and database systems such as Oracle, SQL Server, Teradata *Excellent written and oral communication skills with a demonstrable history of developing strong partnerships and cross-team collaboration *Strong business acumen, with an appreciation for the opportunities and constraints that accompany an ever-evolving competitive environment *Proven project management and change management skills *Experience in presenting results and insights to upper management *Highly organized with the proven ability to assess priorities and manage multiple assignments in a fast and agile paced environment *Solid problem solving skills and the ability to make sound decisions and recommendations *Bachelor degree in Business, Marketing, or related field *Proficiency in JIRA and other collaboration tools #Indeed #InformationTechnology #ClientOperations #ProjectManagement #BusinessIntelligence #BusinessIntelligenceManager #JIRA #Unica #SQL Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. ADDITIONAL INFORMATION: POSITION TYPE: Management JOB STATUS:Regular - Full Time JOB LOCATION: Mississauga || Canada : Ontario : Mississauga || Canada : Ontario : Toronto APPLICATION DEADLINE: 09/24/2021 PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED. At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or **MEMBERS ONLY**SIGN UP NOW*** to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at **MEMBERS ONLY**SIGN UP NOW***. Created: Canada, ON, Toronto BELL,ONE OF CANADA'S TOP 100 EMPLOYERS. |
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