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Business Analyst, IT Delivery, Consumer Billing
Mississauga, Ontario, Canada Req Id: 314511 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. The Bell IT team uses emerging technologies, Agile and DevOps to design and build innovative solutions that enable Bell's communications services for businesses and consumers. We're looking for creative problem-solvers who are curious, collaborative and ready to be on the leading edge of technological transformation. The Consumer Billing Delivery team, a unit of Information Technology, is a dynamic team comprised of project managers and business analysts accountable for the deliver of Consumer Billing projects. This team is responsible for the design, delivery and execution of IT Billing solutions within the One Bill and Bell Internet billing platforms. We are looking for one highly motivated individual to fulfill the Business Analyst role on various projects. JOB DUTIES/ACCOUNTABILITIES: The successful candidate will function in a project-based environment with the opportunity to oversee the changes to their assigned platforms/applications. The BA will work in conjunction with the Project Manager to produce high quality, cost effective, system requirements documentation. In partnership with the Project Manager, the BA will be also be responsible for the successful outcome of the project solution, including oversight of system solution, test execution and timely delivery of the solution to production. AS A PRIMARY INTERFACE BETWEEN THE BUSINESS SPONSOR AND DEVELOPMENT TEAMS, THE BA IS RESPONSIBLE TO: *Facilitate, coordinate, participate in workshops/walkthroughs related to various project deliverables, *Negotiate and ensure correctness of business requirements, *Develop system requirements specification documents, *Negotiate alignment of system requirements between interface teams, *Validate the correctness of technical solutions, *Identify solution risks, mitigations and dependencies; supporting resolution with sponsors and project teams, *Provided solution insight to and ensure correctness of test activities/ documentation, *Provide solution insight to deployment activities/ documentation, *Support project functionality post deployment. CRITICAL QUALIFICATIONS/COMPETENCIES: *Management of Information Systems (MIS), Bachelor of Commerce or Business Administration University degree or equivalent experience related to IS/IT, *Strong leadership, interpersonal skills; with the ability to work and learn as part of a team, *Strong organizational and time management skills, with proven ability to multi-task and manage shifting priorities with little direct supervision, *Strong facilitation and presentation skills, *Strong analytical and problem-solving skills, *Strong English verbal and written communication skills, *Strong knowledge of Excel, Word, Project, Power Point, *MS Access and SAS Programming skills would be an asset. PREFERRED QUALIFICATIONS/COMPETENCIES: *Minimum of 2 years experience as a Business Analyst; with a proven track record of successful project delivery in an IT environment, *Business Analyst Certification *Knowledge of Bell Project Interface Models/ Processes *Knowledge of BBM & BRS order flows for wireline products *Strong practical knowledge of Billing Systems, *Practical knowledge of One Bill *Practical knowledge of Bell Internet Ensemble *Bilingual (English / French) Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. ADDITIONAL INFORMATION: POSITION TYPE: Management JOB STATUS: Regular - Full Time JOB LOCATION: Mississauga || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Verdun APPLICATION DEADLINE: 10/01/2021 PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED. At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or **MEMBERS ONLY**SIGN UP NOW*** to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at **MEMBERS ONLY**SIGN UP NOW***. Created: Canada, ON, Mississauga BELL,ONE OF CANADA'S TOP 100 EMPLOYERS. |
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