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Data Analyst, Business Intelligence
Toronto, Ontario, Canada Req Id: 324656 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property. Within the Customer Operations Business Intelligence team, our people are empowered to make big things happen and are supported by growth, training and personal development opportunities. Being at the forefront of strategy, planning and execution, we are always in need of talented people who like to get things done. As a member of our team, you will have endless opportunities to collaborate with other like-minded high-energy professionals that are passionate about contributing to Bell's goal to be recognized by customers as Canada's leading Communications Company. We currently have a requirement for a Business Analyst, Business Intelligence with in-depth knowledge of data analysis, customer targeting, and reporting supporting the delivery of marketing campaigns and communications. This individual should be passionate about creating actionable insight and delivering results to drive the evolution of the campaign delivery team. JOB DUTIES AND ACCOUNTABILITIES: *Analyze raw data to create insights, opportunities and make recommendations supporting delivery of marketing campaigns and communications *Gather, analyze and document business requests, issues, and requirements *Collaborate with development team to deliver long term flexible and expandable BI solutions *Investigate data/process anomalies; propose and implement solutions to improve data accuracy and performance *Support ad-hoc requests and investigations in a timely manner and suggest/implement solution *Collaborate with team members to enhance expertise *Help maintain the integrity and security of the company database CRITICAL QUALIFICATIONS/COMPETENCIES: *Bachelor's Degree or higher in Computer Science, Mathematics or other Bachelor's Degree equivalent from a recognized educational institution; *Minimum of 2 years of experience in a role involving gathering and documenting business requirements (BRD, SRS, SDS) and data analysis; *Understanding the basic principles of working with large and complex data sets; *Practical hands on SQL experience in creating complex queries; *Self-motivated team player with a strong work ethic and the ability to multi-task with changing priorities *Strong analytical and problem-solving skills *Excellent English communication skills required to work well with business users, other analysis teams, development teams, and IT teams *Ability to work under tight deadlines and pressure while delivering within given budget *Solid interpersonal skills with the ability to work with minimal guidance PREFERRED QUALIFICATIONS/COMPETENCIES: *Experience in the following areas would be considered an asset: *Experience with SAS, Teradata and/or Oracle, Hadoop, and IBM Campaign suite of tools *Experience with BI and data warehouse technologies *Experience in technology companies and/or telecom networks is a strong asset *3 years SQL experience #Indeed #Tech #SQL #SAS #Teradate #Oracle #BusinessAnalyst #BusinessIntelligence Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. ADDITIONAL INFORMATION: POSITION TYPE: Management JOB STATUS: Regular - Full Time JOB LOCATION: Toronto || Canada : Ontario : Don Mills || Canada : Ontario : Toronto || Canada : Quebec : Dorval APPLICATION DEADLINE: 09/30/2021 PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED. At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or **MEMBERS ONLY**SIGN UP NOW*** to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at **MEMBERS ONLY**SIGN UP NOW***. Created: Canada, ON, Toronto BELL,ONE OF CANADA'S TOP 100 EMPLOYERS. |
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