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Residential Sales Officer
Residential Sales Officer JOB REF KH515347 Great opportunity to further develop your skills or kickstart your career in customer service! Join a fun, friendly and diverse multi-channel contact centre Based on the Murdoch University grounds, p ermanent, full-time opportunities, with lots of free parking Kleenheat has been providing energy solutions to homes and businesses across Western Australia and the Northern Territory for more than 60 years. We’re committed to delivering energy for today’s customers and tomorrow’s opportunities, with a focus on safe and reliable products and helpful customer service. We pride ourselves on our values of safety, accountability, integrity, collaboration, and customer focus – with an understanding that our success is underpinned by our people. About the role If you are a zestful individual looking to kickstart your career or to leave behind your typical retail, financial, automotive or real estate role, come and join our vibrant and fast-paced Customer Service Team as our newest Kleenheat Residential Sales Officer. As the Residential Sales Officer you will be responsible for selling the company’s products / services to residential natural gas customers. To achieve this you will provide input into the effective strategies associated with customer retention, win-back and the generation of leads for new Kleenheat customers. In this varied and interesting role, your key responsibilities will include: Contacting existing and previous Natural Gas Residential customers to retain or win-back their business. Achieving set sales targets and objectives. Ensure high standards of professionalism and customer service. Ensuring that clients understand all aspects of the product. Achieving set sales targets and objectives. Ensure high standards of professionalism and customer service, thereby creating referral and intermediary opportunities. Contributing to the development and implementation of strategies which provide opportunities to improve the business. To excel in the role you’ll need the right mix of skills and experience, which for this position means: We welcome applications from candidates with or without previous experience in a similar role. We are searching for candidates who show enthusiasm, ‘can do’ approach and a willingness to learn. Strong communication skills with the ability to convey and explain information both verbally and in writing. Ability to work in a fast-paced multi-channel environment and within a team environment. Adaptable. Proficient in Microsoft Office applications. We value our employees At Kleenheat, we have a range of benefits to keep life flowing inside and outside of the workplace. Flexible work options for most roles including start/finish times or working a combination of days from the office and from home. Kleenheat’s employee discount off your residential LPG or natural gas account. Competitive remuneration including allocation of Wesfarmers shares and participation in our annual incentive plan. Time for family with parental leave payment up to 16 weeks. Ongoing professional learning and development opportunities across our diverse businesses and the Wesfarmers Group to help you progress your career. Access to a range of health and wellbeing initiatives including private health insurance discounts, our employee assistance program, annual flu vaccinations, support resources and our safety-first culture. Salary sacrifice opportunities, including novated lease vehicle packaging. Access to benefits across Wesfarmers including staff discounts at Bunnings, Kleenheat, Kmart, Target, Officeworks, Clear Skincare Clinics and Wesfarmers sponsored arts events. We welcome people with different skills, and life experiences and encourage individuals from diverse backgrounds to apply. We pride ourselves on developing and supporting people and recognise the importance of flexibility. When you apply, please let us know if you are seeking a flexible employment We are committed to building an engaged and talented workforce that is representative of the people who live in the communities where we operate. Fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We welcome and encourage people from diverse backgrounds and particularly, Aboriginal and Torres Strait Islander people to apply. Applications close: 5pm AWST, Friday 03 February 2023. We reserve the right to commence the recruitment process prior to the closing date. It is recommended to apply as soon as possible. Agency applications will not be accepted. W kleenheat.com.au/careers E **MEMBERS ONLY**SIGN UP NOW*** View ALL opportunities at Wesfarmers Chemicals, Energy & Fertilisers |
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