Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Interior Designer

example: Minneapolis, MN or 55401

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Call Center Representatives

Call center representatives usually interact with customers in order to provide information in response to inquires related to accounts, products, and services. The representatives handle and resolve customer complaints, special orders, or returns via phone. Call center representatives also receive and process orders, provide information regarding pricing, changes in service, discontinuance, and shipping.

Since a significant amount of customer interaction is involved, call center representatives are required to have excellent interpersonal and communication skills. Impeccable telephone etiquette and a patient ear are also a must for these jobs. Call center representatives also need to be self-motivated as being on the phone all day can get very tedious. Although the minimum educational requirement at most call centers is a high school diploma, an increasing number of call centers are looking for representatives with a college degree because of the increasing demand for a higher-skilled workforce.

Further, prior industry knowledge, though preferred, is not mandatory. Call center representatives are usually provided intense training (paid) on the company\'s products and services prior to beginning the job as well as a set of standard responses and procedures to make the job easier. On-the-job training and skills enhancement sessions are also continuously provided.

Search related to:

Call Center Agent
Call Center Assistant
Call Center Associate
Call Center Coordinator
Call Center Sales
Project Manager
Senior Call Center
Team Leader

Related Jobs 6 matches

  • Bilingual Call Center Representatives ($2500 Sign On Bonus)
    Tucson, AZ
    Description Ascensus is the largest independent retirement and college savings services provider in the United States, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients..



  • Call Center Representatives
    Tucson, AZ
    Description Ascensus is the largest independent retirement and college savings services provider in the United States, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients..



  • Call Center Representatives (financial services experience preferred)
    Kansas City, MO
    Description Ascensus College Savings is the leading administrator of 529 college savings plans, dedicated to servicing the needs of its clients, their plans, and millions of families saving for college across the country. We provide a range of service models, from recordkeeping and administration to full-service program management. Position Purpose:..



  • Call Center Representatives- Start date September 10th!!
    Join us for Open Interviews!! ON THE SPOT OFFERS!! Wednesday September 26th 9am-3pm 26 Edward St., Arcade, NY 14009 Bring a Photo ID, Resume and dress for success!! Call Chrissy with questions: **MEMBERS ONLY**SIGN UP NOW*** **Come Join our Team on October 8th!!**..



  • Seasonal Call Center Representatives
    West Chicago, IL
    Seasonal Call Center Representatives','180015SP','!*!In The Swim which is located in the Far Western Suburbs close to the DuPage County Airport is a leader in the Residential and Commercial pool industry. Since being founded In The Swim has become America’s #1 Direct Source for Pool Supplies. In The Swim has supplied customers..




Call Center Representative Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites