Employer Sponsored Job (Free to apply to)
Workplace Experience Director
CBRE Facilities Management
The purpose of this position is to lead the achievement of strategic goals and occupancy planning deliverables for a client or set of clients in the area of real estate strategy within a geographic area (e.g. National, Region, and/or Global).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Establishes performance objectives and deliverables related to the achievement of line of business's goals and objectives for a client or clients. May write or assist in writing RFP (Requests for Proposals) responses and executing on those proposals. Develops, implements, and maintains key processes to be followed by a function(s). Defines priorities for site, area, and function planning as part of a one-time client engagement or as part of an on-going client relationship. Coordinates with the line of business platform; i.e., subject area, geographic resources, and experts able to support the needs of line of business's clients.
Manages and achieves financial, operational, and other measures as defined in deliverables and/or KPI's (Key Performance Indicators) established for the client or clients as part of a one-time client engagement or as part of an on-going client relationship. May collaborate with other line of business team members to forecast and develop annual real estate plans and implement strategies for achieving savings and cost avoidance goals as part of a one-time client engagement or as part of an on-going client relationship. May conduct periodic interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.
Develops 5-year real estate plans as required. May develop benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.
Performs other duties as assigned.
Provides formal supervision to a team of employees within a regional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EDUCATION and EXPERIENCE
Bachelor’s degree (BA or BS) from a four-year college or university preferred. Master’s degree in Business, Economics, Urban Studies, or related program or MBA preferred. 8 years of business consulting and real estate experience required.
CERTIFICATES and/or LICENSES
Professional certification/designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Solid understanding of the need for discretion when dealing with sensitive information and demonstrates the ability to act accordingly. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Proficient use of Microsoft Office Suite Products. Highly collaborative in a team environment. Demonstrated leadership and management skills. Proven record of providing excellent internal and external customer service. Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues.
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