Employer Sponsored Job (Free to apply to)
Travel Counselor Platinum
American Express Company
Travel Counselor Platinum','22026258','!*!Platinum Travel Counselor B25 MEXICO
Why American Express?
There’s a difference between having a job and making a difference. American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. Please contact Recruitment and Selection if you have any questions.
American Express is looking for a Travel Counselor for its prestigious Travel and Lifestyle Services, who will be responsible for providing international service and domestic booking, particularly at the high and luxury travel segment.
Our customers expect flawless service and look for a unique and exclusive experience from their leisure travel. You will be working in a fast-paced environment call center, dealing with American Express Premium card members.
The Platinum Travel Service is a key driver to the success of our premium card membership.
Our vision is to be the most respected service brand; American Express requires people who are passionate about customer commitment and service.
The Travel & Lifestyle Services unit requires employees who are providers of exceptional customer service and understand the local and global premium travel market.
American Express Travel Counselor will provide exceptional Customer Service :
Giving Card members timely, accurate and relevant travel information.
Managing Card member expectations.
Delivering service above and beyond expectations.
An understanding of Premium Travel related areas such as geography and products.
Advance students/bachelor’s degree In Travel and Hospitality.
2 years of travel working experience (mandatory).
SABRE or AMADEUS GDS is a must
Excellent oral and written communication skills in English is a must.
Availability to work fulltime including Saturday & Sunday (days OFF will be arrange based on schedule assigned).
This role may be subject to additional background verification checks.
B1: Vales de Despensa
B2: Seguro de Gastos Medicos Mayores
B3: Prestaciones superiores a las de la ley
','Operations','Mexico-Mexico City-Mexico City','','Full-time','Sep 12, 2022','Sep 19, 2022','','','Travel Counselor Platinum
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