Employer Sponsored Job (Free to apply to)
Quality Technician II (62239)
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. As The Dental Solutions Company TM, Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better, safer and faster dentistry.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
- with our commitment to the best professional development.
- as part of a high-performance, empowering culture.
Shape an industry
- with a market leader that continues to drive innovation.
Make a difference
-by helping improve oral health worldwide.
This position is responsible for ensuring compliance of product being manufactured through product evaluation, testing and evaluation of production documentation. In addition, this position will assist operations with non-conforming product and customer complaints investigations.
Performs receiving, in-process and/or final inspection and testing activities for manufactured products as required to ensure product quality;
Performs completion of required paperwork, updated of associated product status, data entry and filing of associated documentation;
Communicates quality related problems to Quality management, Operations and Supply Chain as required;
Performs quality related software transactions in applicable ERP or other software applications;
Assists with non-conforming product disposition in manufacturing area;
Assists operations with NC investigation events and customer complaints evaluations;
logs critical failures into complaint spreadsheet for tracking purposes;
Effectively maintain all quality data in a retrievable state to support continuous improvement activities;
Works with production to solve customer/product issues as necessary in a team-based environment; .
Performs other random quality inspection and testing activities as needed.
Provides feedback in process improvement projects to reduce non-conforming events
Support with document control of manufacturing work instructions and records.
Provide support with validation activities such as quality inspection and data reporting using MS – Excel, MS – Word.
Documents quality data using good documentation practices both manually and electronically.
Receives and separates returned products into designated area for “returned products”.
Performs quality inspection and/or process audit on the manufacturing floor as needed
Assesses applicable information and merchandise to determine accuracy of customer returns;
Forwards products returned as complaints to the Complaint Administrator;
Maintains an open line of communication with customer service;
Supports the development and maintenance of applicable standard operational procedures and work instructions;
Maintains compliance to all applicable standard operational procedures and work instructions;
Assists with audit preparation activities for various audits;
Follows established company policies, procedure and applicable health and safety policies;
Commitment to Dentsply Sirona values and strategic goals; and
Performs other duties as needed.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES
Ability to read, write and communicate in English;
Ability to use basic and complex QC testing equipment;
Computer skills (MS Office and more);
Ability to learn software applications used in-house;
Technical writing experience required;
Highly motivated self-starter with the ability to deal with a variety of variables in situations where limited information exists;
Must have excellent problem solving, time management, organizational, and interpersonal skills, with the ability to work independently;
Ability to work in a fast-paced environment with limited supervision;
Ability to read and interpret drawings and specifications;
Ability to communicate effectively with others through both written and oral communication;
Ability to use and interpret inspection and measurement equipment;
Ability to prioritize and multitask as well as meet deadlines;
Ability to balance team and individual responsibilities and contributes to building a positive team environment;
Dependability and ability to adapt to change is essential; and
Must be detailed oriented.
OTHER REQUIREMENTS (SPECIALIZED):
Previous Quality Control / Quality Assurance experience in medical device or similar industry;
Working knowledge of Good Manufacturing Practices (cGMP);
Working knowledge of sampling plans (ANSI, AQL, etc.) preferred;
Ability to differentiate between products;
Orthodontic product knowledge a plus; and
Use of statistical tools is a plus.
High school diploma or GED is required;
Associates Degree Preferred; and
Medical Device experience preferred;
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to email@example.com
. Please be sure to include “Accommodation Request” in the subject.
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