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Job Title
Leave of Absence Manager
Company
PAREXEL International Corporation
Job Description
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Parexel.com
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Jobs at Parexel
We know just how important it is to put people first. It's with that human touch that we've played a part in nearly all of the top 50 treatments on the market. And every day, we're focused on working with industry leaders to bring life-changing healthcare to patients across the globe. Whether you join our Clinical, Consulting, Biotech, Functional Service Provider (FSP), or other teams, we're doing it
With Heart
™.
Leave of Absence Manager
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Job ID
82130BR
USA - Any Region - Home Based
The Benefits Leave of Absence Manager supports absence and disability management. The position collaborates with internal and external partners to ensure leave of absence programs are in compliance with policies and employment laws. The role requires delivering a high level of service in a timely, customer centric manner. Supports Parexel’s transition to Workday absence management and implementation of streamlined processes involving leave and payroll processing.
The Parexel benefits team is regional (Americas, EMEA and APAC). The primary focus of the Analyst role is US and Canada leave administration and the opportunity to support global initiatives. Currently this is a remote position that will support a flexible work arrangement.
Key Accountabilities and Responsibilities: Lead US and Canada leave of absence and disability management programs in multi-state and multi-provincial environment
Collaborate with outsourced leave and FMLA vendor and internal partners to ensure timely, accurate, compliant, and best in class operations
Oversee all aspects of the leave entitlement life cycle
Demonstrated experience and ability to interpret and administer leave programs and policies in accordance with applicable provincial, federal, and state employment laws, FMLA, PMFL, USERRA, ADA, HIPAA, Canada laws and Employment Insurance
Research, investigate and respond to inquiries from multiple stakeholder inquiries via mailbox, service desk tickets and phone calls to provide timely general guidance and direction on leave administration and escalated inquiries
Provide employee support for accommodations and stay at work programs and coordinate return-to-work planning with leave vendor
Coordinate with HRBP alternative work arrangements as necessary
Administer company workers’ compensation programs according to the plan documents, state, and federal regulatory requirements
Liaisese between worker’s compensation and leave of absence vendor
Coordinate integration with external leave vendors, sick and paid time off policies, internal HRIS/IT, and payroll systems
Ensure leave status is accurately reflected in HRIS/IT systems and collaborate with payroll to ensure accurate supplemental pay, if applicable
Provide payroll reporting/wages for leave of absence payments on a pay period basis (Canada & US)
Audit, analyze and reconcile data in multiple systems and maintain databases as required
Maintain strong knowledge of systems and process flows to support vendors, HRIS/IT and payroll interfaces and use technology to improve workflow processes and automate daily tasks
Create and maintain update policies, policies and procedure and communications documents
Oversee monitoring of benefit premium payments for employees on unpaid leave
Ensure the administration of benefit plans are compliant with established guidelines, processes, and requirements
Provide general benefits administration support to the North America team
Support the Total Rewards team and participate in adhoc and global projects
Qualifications
Knowledge, Skills and Experience
High degree of confidentiality and strong customer service skills and responsiveness when engaging with employees, managers, HR, and 3rd party vendors
Attention to detail, critical thinking, analytical and problem-solving skills, and ability to provide prompt, accurate responses
Strong organizational skills and ability to multi-task
Ability to work or act as liaison between other departments and partner with others
Self-starter with ability to work independently
Proficient or advanced knowledge of Microsoft office suite - specifically Outlook, Excel (including Pivots and VLOOKUP’s)
Experience with HRIS, ADP, Workday, and Workday Absence Management a plus
Must be organized and comfortable working in face paced environment
Practical knowledge and application of Canadian and US benefit programs and laws
Strong conceptual and problem-solving skills to evaluate problems and apply knowledge to identify appropriate solutions; ability to resolve issues effectively and efficiently.
Experience working in a highly matrixed organization
Must be fluent in English - ability to effectively communicate both verbally and in writing
Experience in working a customer service focused environment
Minimum 5 years’ experience in Leave of Absence Management; experience in other areas of HR/benefits administration preferred
Education
Bachelors Degree in Human Resources, Business Administration, Finance, Economics, orother analytic oriented degree
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Last verified - 1 day(s) 11 hour(s) ago [What does Last Verified mean?]
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