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The Estee Lauder Companies Inc. Job Title
Area Sales and Operation Manager Travel Retail Americas

The Estee Lauder Companies Inc.

Job Description
Area Sales and Operation Manager Travel Retail Americas','2210087','Estée Lauder - Brand','Sales','Americas-United States','','','','','Full-time','1st (Day) Shift','','Standard','','','!*!The Estée Lauder Companies are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. ELC Travel Retail Americas is seeking a Corporate Account Manager to join the team. The Area Sales and Operations Manager will support the Regional Brand Director and be a key contributor to the retail business plan. 

Business Activities

Planning and achievement of Retail sales strategy, plans and targets for the Area/Retailer plus long range (three-year) planning for the region
Present to retailers’ promotional calendar, new products launches and marketing activities to include monthly retailer sales projection
Regular visits to major clients to ensure standards and objectives are achieved as well as to assess and execute key opportunities to further maximize sales and profitability
Review, report and negotiate all space and location opportunities
Accountability of the overall brand appearance and exposure in the region, collaborating with the Sales and Education Executive and Visual Merchandising team
Successful planning and execution of retail activations at store level
Successful execution of brand launch calendar, promotions and digital activations
Provide feedback on assortment per door to the CAM. Makes suggestions to rationalize, if needed
Manage refurbishment - submit PRF to necessary department
Review preliminary designs and share feedback with Store Design



Collaborate with the Corporate Account Manager and Marketing team on opportunities within the client’s location and support agreed initiatives with the retail partner
Close coordination with Corporate Account Manager and Education partners on needs, execution and results of the responsibilities
Recruitment, management and development of Sales and Education Executive, succession planning, training and demo productivity review


Analytics, Reporting

Awareness of trade and market developments
Monitor competitor activity and report information on brand, category and department performance on a regular basis to the Regional Brand Director and Corporate Account Manager
Profit and loss input
Provide retail sales reports and ad-hoc analysis regularly
Proper utilization of Corporate technology & apps, such as On the Move, Office 360

Skills & Performance

Knowledge of proficient business/commercial/financial acumen
Solid understanding and experience in retail sales management and commercial acumen to drive sales at retail
Experience across multiple countries (ideally within the Americas)
Experienced with Travel Retail, and/or perfume and cosmetics (desirable)
Track record in the achievement of multi-site retail sales targets
Good knowledge of MS Office tools, especially Excel
Track record of establishing and maintaining productive B2B relationships
Leadership through multi-brand and direct or indirect team management (desirable)



Balance between working independently and collaboratively
Customer service focus
Communication skills
Possess strong organizational skills with the ability to set priorities, multi-task and meet deadlines
Strong negotiation skills
Positive, flexible, hands-on and committed approach
People management skills
Manage cultural differences with emotional intelligence
Provide high touch customer service to achieve objectives
Establish and maintain excellent professional and productive business relationships with the retail partners
Leadership, management and development of their direct reports
Self-motivated and positive attitude and ability to always bring ideas to the table with a flexible, hands-on and committed approach
Aligns and engages in the team vision

Minimum Education Level: Bachelor’s Degree

Minimum Years of Experience: 7 years

% Travel Time: 75%

Preferred Language Proficency:  English (Spanish preferred for locations where that is main language)
','We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. ','It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, ','color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual ','orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by ','applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees ','and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or ','participate in an interview, please contact USApplicantAccommodations@Estee.com.','','','','','','','','','','','','','Area Sales and Operation Manager Travel Retail Americas

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