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Housekeeper

A housekeeper oversees housekeeping operations by assigning workers their duties, and inspecting work for conformance to prescribed standards of cleanliness. Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy. Responsibilities of a housekeeper includes establishing and/or implementing operating procedures and standards; coordinating inspection or inspecting assigned areas; planning and coordinating activities of the crew; applying human resource management skills, that include training, hiring, scheduling, and evaluating performance; completing financial management tasks, such as setting and adhering to a budget; and managing other administrative tasks.

A diploma in tourism, business management, or certification in housekeeping room attendant is generally required for a housekeeper job. A secondary school diploma is an advantage. Experience working as housekeeper is an advantage. Basic accounting skills and good customer service skills are required. Workplace Hazardous Materials Information System (WHIMIS) certification is advantageous. Purchasing and inventory skills is also a plus. A housekeeper can advance his/her career as executive housekeeper, front office/ rooms division manager, housekeeping director, or rooms division executive.

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