Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Security Officer

example: Las Vegas, NV or 89101

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Contact Center

A contact center (also known as an e-contact center or a customer interaction center) is the central point in a company from which all customer contacts are managed. The contact center typically includes one or more online call centers. It may also include other types of customer contact such as postal mail catalogs, e-mail newsletters, online chats, and website inquiries. A contact center is usually a part of the company\'s overall customer relationship management.

The employment opportunities available at a contact center include customer care representative, call center lead, trainer, voice coach, analyst, and collections jobs as well as managerial positions.

The primary requisites for a job at a contact center are good verbal and written communication, organization, and problem solving skills. A patient ear and a pleasant telephone demeanor are also a must for a job at a contact center.

Although formal college education is not emphasized upon for the entry-level jobs at a contact center, comfort with the use of computer software is necessary as a contact center usually has special software that allows the contact information to be routed to appropriate people, contacts to be tracked, and data to be gathered.

Search related to:

Call Center Lead
Call Center Solution
Call Center Trainer
Client Service
Customer Care
Customer Contact Center
Customer Service
Customer Service Representative
Inside Sales
Part Time Call Center
Telemarketing

Related Jobs 85 matches

  • Contact Center Agent with Italian
    Contact Center Agent with Italian','**MEMBERS ONLY**SIGN UP NOW***W','!*!Global Business ServicesJohnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global..



  • Contact Center Agent with French
    Contact Center Agent with French','**MEMBERS ONLY**SIGN UP NOW***W','!*!Global Business ServicesJohnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global..



  • Contact Center Agent with French
    Contact Center Agent with French','**MEMBERS ONLY**SIGN UP NOW***W','!*!Global Business ServicesJohnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global..



  • Contact Center Representative II
    Orlando, FL
    Contact Center Representative II','1704861','!*! Wyndham Vacation Ownership is currently seeking qualified candidates for our call center in Orlando, FL for the position of Contact Center Representative.   Key Responsibilities:Take inbound calls from our customers to evaluate customer complaints and determine the appropriate actions to resolve themMaintain assessment fee accounts and loan contracts..



  • Contact Center Customer Service Rep
    Houston, TX
    Apply with LinkedIn Position Description: The American General Life Companies (AGLC) customer service organization is responsible for servicing policyholder and agent inquiries focused on delivering a best in class customer experience. Each customer contact provides you with an opportunity to reach your goals and make an impact on our business...




Contact Center Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites