Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Graphic Designer

example: West Kingston, RI or 02892

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Contact Center

A contact center (also known as an e-contact center or a customer interaction center) is the central point in a company from which all customer contacts are managed. The contact center typically includes one or more online call centers. It may also include other types of customer contact such as postal mail catalogs, e-mail newsletters, online chats, and website inquiries. A contact center is usually a part of the company\'s overall customer relationship management.

The employment opportunities available at a contact center include customer care representative, call center lead, trainer, voice coach, analyst, and collections jobs as well as managerial positions.

The primary requisites for a job at a contact center are good verbal and written communication, organization, and problem solving skills. A patient ear and a pleasant telephone demeanor are also a must for a job at a contact center.

Although formal college education is not emphasized upon for the entry-level jobs at a contact center, comfort with the use of computer software is necessary as a contact center usually has special software that allows the contact information to be routed to appropriate people, contacts to be tracked, and data to be gathered.

Search related to:

Call Center Lead
Call Center Solution
Call Center Trainer
Client Service
Customer Care
Customer Contact Center
Customer Service
Customer Service Representative
Inside Sales
Part Time Call Center
Telemarketing

Related Jobs 63 matches

  • Call Center Associate I- Customer Contact Center (Full-time) Job
    Amarillo, TX
    Location(s): TX - Amarillo   Do you want to start your career at a leading energy company with lots of room to grow? If you're ready to work hard in an environment where you'll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at Xcel..



  • PtP Contact Center Manager Job
    Prague, Capital City of Prague, Czech Republic
    PtP Contact Center Manager-SHA000494 DESCRIPTION Merck Sharp & Dohme's (MSD) Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The RDC - Europe in Prague, Czech Republic will be responsible for the execution and..



  • Patient Contact Center Supervisor
    Job Description Company Overview Founded in 1955, **MEMBERS ONLY**SIGN UP NOW*** is one of the oldest and most respected pediatric practices in the United States. **MEMBERS ONLY**SIGN UP NOW*** opened its first office in Hollywood, Florida. The Company was one of the first medical groups to introduce satellite office locations in consumer retail locations...



  • Contact Center Manager
    The Office of Information Technology ( OIT ) is seeking a process-driven, values-oriented manager to develop and lead our IT Contact Center team. The Contact Center is the first point of contact for OHIO students, faculty, and staff seeking IT support. If you are committed to providing outstanding service, thrive..



  • Contact Center Associate
    Providence, RI
    Affiliate: The Miriam Hospital Job Title: Contact Center Associate Standard Hours: 24 Department: Call Center **MEMBERS ONLY**SIGN UP NOW*** Work Schedule: 8:00am-2:30pm during the week , and every Sat. 4:00pm-11:00pm. Includes every other holiday. Must be flexible. Position Type: Part Time - Regular City: Providence State / Province: Rhode Island Requirements: A..




Contact Center Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites