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Call Center Operator

The primary responsibilities of a call center operator include handling and resolving customer complaints and providing information in response to inquiries about products or services. Call center operators may be asked to cater to general questions and complaints about the products or services that the company offers or be asked to specialize in a particular area, e.g., insurance.

Since call center operators need to communicate directly with customers, employers seek out people who portray a friendly and professional image of the company. Excellent verbal and written communication skills are a must for a call center operator and fluency in a foreign language is a huge plus. As far as educational requirements go, most companies require their call center operators to have at least a high school diploma.

Furthermore, call center operators also need to be comfortable at using computer software and should have good problem solving skills.

Search related to:

Bilingual Call Center
Call Center Collections
Call Center Operations
Call Center Resource
Curriculum Designer
Customer Call Center
Inbound Call Center
Outbound Call Center

Related Jobs 20 matches

  • Call Center Operator
    Requisition ID: 10068 Job Title: Call Center Operator Position Summary: Performs necessary duties in answering a heavy volume of telephone calls; relaying incoming and outgoing telephone calls; and in facilitating internal communication throughout community practices and the Medical Center. Responds to calls from a variety of patients inquiring about their..



  • Call Center Operator (2 Openings)
    Requisition ID: 10154 Schedule : Part-time (24 hours per week) Job Title: Call Center Operator (2 Openings) Position Summary: Performs necessary duties in answering a heavy volume of telephone calls; relaying incoming and outgoing telephone calls; and in facilitating internal communication throughout community practices and the Medical Center. Responds to..



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    Full Time Schedule Monday - Friday (8:00 a.m. - 4:30 p.m.) Do you want to start a career with Northern Virginia's leading healthcare system? This is a Call Center position for Inova Health. This role must demonstrate ability to effectively operate hospital based telecommunications systems. Provides telecommunication support to patient,..




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