Hound finds 'hidden jobs'
   Send a Friend Free Trial
Forgot Your Password?
  How Hound Can Help You
Search Jobs Direct from Employer Career Pages

Need Help? Call us at (800) 680-7231
Keywords Location  Organization

example: Technical Writer

example: Washington, DC or 20001

+ Browse Jobs   + Advanced Search   + Preferences   + Search Tips

Customer Service Manager

The duties of customer service managers include recruiting, training, and managing a team of customer service executives; handling customer service issues; analyzing customer base demographics and reporting pertinent findings; maintaining and updating customer service policy manuals and ensuring that policies are followed; and coordinating with sales managers and logistics managers. Customer service managers also work to ensure that customers\' requests are responded to quickly and efficiently. In addition, they ensure the communication of promotional offers and benefits to regular and premium customers. Customer service managers may also be referred to as assistant customer service managers, senior customer service managers, marketing managers, marketing and customer service managers, or lead customer service executives.

Applicants for customer service manager positions should have bachelor\'s degrees, preferably in marketing or sales. Several years of experience in a customer service role may be expected. Experience managing or designing a brand management, customer loyalty, or customer retention program may be an asset.

Search related to:

Customer Support Engineer
Administrative Customer Service
Bank Teller
Customer Service Account Manager
Customer Service Administrator
Customer Service Assistant
Customer Service Associate
Customer Service Coordinator
Customer Service Director
Customer Service Executive
Customer Service Management
Customer Service Officer
Customer Service Specialist
Customer Service Supervisor
Customer Support Engineer
Operations Customer Service

Related Jobs 302 matches

  • Manager Customer Service
    Moose Jaw, Saskatchewan, Canada
    Job Description The Manager Customer Service manages a team of service employees promoting a legendary customer and employee experience while increasing shareholder value. The role will lead, coach and develop employees toward achieving business, professional and personal development objectives, and is responsible for scheduling Customer Service Representatives and general branch..



  • Customer Service Manager
    Monroe, LA
    ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allow YOU to maximize your earning potential! ACE currently has several openings for Retail Sales Associates. In this position you..



  • Customer Service Manager
    Johns Island, SC
    Job Title: Customer Service Manager - Food Lion Job Location: Primary Purpose: Responsible for managing , achieving and maintaining service standards by delivering a customer experience that is fast, easy and flexible with associates that exhibit count on me behaviors of knowing what to do, make it easy, do their..



  • Customer Service Manager
    Woodbridge, VA
    Job Title: Customer Service Manager - Food Lion Job Location: Primary Purpose: Responsible for managing , achieving and maintaining service standards by delivering a customer experience that is fast, easy and flexible with associates that exhibit count on me behaviors of knowing what to do, make it easy, do their..



  • Team Manager, Customer Service
    Englewood, CO
    Team Manager, Customer Service','623658','Aug 15, 2017','!*!Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate.Jointly responsible for the daily operations in order to develop and maintain a superior call..




Costumer Service Manager Jobs Video

  
Add to Favorites Add to Favorites
Related Jobs Related Jobs
  Video Archives






Browse Jobs  |   Search Jobs by Industry  |   Our Sites